Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Arthur Jimenez

WINTER HAVEN

Summary

Sales Associate with proven ability to drive high sales during both peak and off-peak hours. Expertise in managing customer complaints and maintaining stock levels efficiently. Recognized for integrity and teamwork, consistently meeting organizational needs through organized practices. Adaptable and skilled in high-pressure environments, enhancing brand reputation through effective customer interactions.

Overview

2
2
years of professional experience

Work History

Associate

J Burns' Pizza Shop
Winter Haven
03.2025 - Current
  • Provided customer service support for inquiries, complaints, and returns.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Handled incoming calls from customers regarding orders or other inquiries.
  • Developed and maintained relationships with clients and vendors.
  • Built relationships with customers by providing friendly customer service.
  • Operated equipment such as scanners and scales correctly during checkout process.
  • Organized backroom areas to maintain a clean and organized work environment.
  • Assisted customers with selecting items and answering questions about products.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Greeted customers to determine wants or needs.

Shift Leader Manager

Ximenas Tacos
Auburndale
06.2023 - 03.2025
  • Responded promptly to customer requests for assistance, including item location and product information.
  • Performed cashier duties, processing payments using POS systems or cash registers as needed.
  • Conducted daily pre-shift meetings to ensure operational efficiency during shifts.
  • Monitored team performance to uphold compliance with company standards.
  • Implemented operational changes based on customer feedback and management directives.
  • Resolved employee and customer conflicts efficiently to maintain a positive environment.
  • Reviewed inventory levels at each shift's start and placed orders as necessary.
  • Developed strategies to enhance sales through customer engagement and product promotion.

Education

High School Diploma -

Oasis Christian Academy
Winter Haven, FL
05-2025

Skills

  • Customer service
  • Cash handling
  • Inventory management
  • Visual merchandising
  • Sales promotion
  • Team leadership

References

References available upon request.

Timeline

Associate

J Burns' Pizza Shop
03.2025 - Current

Shift Leader Manager

Ximenas Tacos
06.2023 - 03.2025

High School Diploma -

Oasis Christian Academy

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