Arthur Jimenez
Winter
Summary
Motivated and reliable individual seeking a part-time position where I can utilize my leadership skills and experience in team collaboration to contribute to a dynamic workplace.
Customer-focused professional with successful 5-year career in service sector. Dynamic successful applying fast-paced service and professionalism in busy business environment.
Customer service professional with history of delivering bilingual support and ensuring client satisfaction. Known for resolving issues efficiently and improving customer experiences. Team-oriented and adaptable, excelling in communication and problem-solving.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Director
Ximena’s Tacos
- - Managed restaurant operations, ensuring high standards of service and quality.
- - Led and trained a team of staff, fostering a collaborative and efficient work environment.
- - Developed effective training programs that enhanced employee performance and customer satisfaction.
- - Handled emergency situations with effective decision-making, ensuring guest safety and satisfaction.
- - Implemented strategies to improve service efficiency and customer experience.
Insurance Agent
GEICO
09.2025 - Current
- Cultivated relationships with clients to understand insurance needs and provide tailored solutions.
- Assisted clients in completing insurance applications and documentation accurately and efficiently.
- Researched policy options to offer informed recommendations aligned with client requirements.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Provided prompt responses to inquiries from both prospective and existing clients, demonstrating a commitment to exceptional service.
Service Crew Member
J Burns Pizza Shop
03.2025 - 09.2025
- Provided excellent customer service in fast-paced environment, ensuring customer satisfaction and repeat business.
- Assisted in food preparation and assembly, adhering to health and safety standards.
- Maintained cleanliness and organization of dining area, contributing to a welcoming atmosphere.
- Operated point-of-sale system efficiently, processing transactions accurately and quickly.
Education
High School Diploma -
Oasis Christian Academy
Winter Haven, FL05-2025
Skills
- - Leadership and Team Management
- - Effective Communication (Fluent in Spanish and English)
- - Emergency Decision-Making
- - Strong Work Ethic and Dedication
- - Problem-Solving
- Charismatic leader
- Corporate communications
- Training and mentoring
- Customer service
Certification
- Licensed Insurance Agent
Additional Information
- - Available for flexible hours and willing to take on various roles.
- - Committed to maintaining a positive and productive work atmosphere.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Insurance Agent
GEICO
09.2025 - Current
Service Crew Member
J Burns Pizza Shop
03.2025 - 09.2025
Director
Ximena’s Tacos
High School Diploma -
Oasis Christian Academy