Arthur Jimenez Jr
Richardson,TX
Summary
Hardworking custodial supervisor bringing 14 years of experience handling all types of cleaning. Dedicated to creating comfortable, clean environment.
Overview
19
19
years of professional experience
Work History
Custodial Shift Supervisor
Disneyland Resorts
Anaheim, CA
02.2007 - 01.2022
- Communicated repair needs to maintenance staff.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Placed orders for housekeeping supplies and guest toiletries.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Worked with front desk to respond promptly to all guest requests.
- Kept building entryway glass clean and polished for professional presentation.
- Drove improvements to workflow and room turnover with hands-on, proactive management style.
- Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
- Implemented new cleaning processes and team strategies to reduce necessary man-hours
Cosmetics Counter Manager
Macys Department Store
West Covina, CA
11.2003 - 06.2007
- Collaborated with human resources team to provide full coverage for department and create equitable schedules
- Trained sales techniques and product line to improve recommendations and increase upselling for department.
- Coached cosmetics sales team on promotions and events to increase marketing effectiveness and boost sales of critical merchandise.
- Maintained accurate inventory and sales records for department.
- Managed team associates in cosmetics department to achieve and maintain highest standards of customer service.
- Set up sales floor, developed department procedures and implemented company policies to maximize cosmetics sales.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
Education
Associate of Arts - Computer Networking And Telecommunications
ITT Technical Institute - California
West Covina, CA06.2003
High School Diploma -
La Puente High School
La Puente, CA06.2000
Skills
- Complaints Handling
- Stock Planning
- Furniture Cleaning
- Report Preparation
- Infection Control
- Stock Inventory Management
- Work Inspection
- Cross-Department Collaboration
- Policy Enforcement
- Powered Floor Washers
- Carpet Cleaning
- Pressure Washers
- Grounds Maintenance
Timeline
Custodial Shift Supervisor
Disneyland Resorts
02.2007 - 01.2022
Cosmetics Counter Manager
Macys Department Store
11.2003 - 06.2007
Associate of Arts - Computer Networking And Telecommunications
ITT Technical Institute - California
High School Diploma -
La Puente High School
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