Arthur Kelsey
Dallas,Texas
Summary
Dynamic leader with a proven track record in steering teams, managing complex projects, and driving strategic objectives to successful completion. Expertise in developing streamlined processes that uphold high standards while aligning team efforts with organizational goals. Recognized for a collaborative approach and unwavering commitment to excellence, fostering an environment that encourages innovation and productivity. Passionate about empowering teams to achieve their full potential while delivering exceptional results.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Principal, Client Risk Management
CoreLogic
07.2023 - Current
- Assisted in completing requests for proposals, which streamlined the process for potential clients and improved our response time.
- Tracked and presented client feedback, including remediation findings, helping to identify areas for improvement and enhance client satisfaction.
- Acted as the main point of contact for clients to assess CoreLogic’s data protection measures, which built trust and ensured clients felt secure in our services.
- Oversaw and managed a comprehensive client risk assessment process from the initial request to final delivery, ensuring thorough evaluations that supported informed decision-making.
- Monitored action plans and resolutions related to regulatory impacts, internal audits, and self-identified issues within the line of business, which helped maintain compliance and mitigate risks effectively.
Vice President, Enterprise Risk Management
Farmington State Bank
06.2022 - 07.2023
- Developed a comprehensive Third-Party Risk Management program following OCC guidelines, which strengthened our risk controls and ensured compliance.
- Reviewed and redlined all third-party contracts before they reached the Chief Legal Officer, ensuring that essential terms like audit rights and service level agreements were included, which mitigated potential risks.
- Conducted annual tier and risk assessments, along with onsite reviews of third-party vendors, helping to maintain high oversight and identify areas for improvement in our vendor relationships.
Vice President, Third Party Shared Services
Santander Consumer USA
03.2015 - 06.2022
- Collaborated with business units to identify and assess risks, helping ensure their objectives and processes remained on track.
- Identified emerging risks and developed corresponding responses and control measures, which enhanced our risk management strategy.
- Analyzed operational loss events from various business units, focusing on root causes of control failures, helping to pinpoint areas for improvement.
- Presented analytical results and actionable findings to governance committees and senior leaders, as well as regulatory bodies like the Federal Reserve Bank of Boston and the CFPB, which strengthened our compliance and governance efforts.
- Conducted thorough third-party risk assessments and business reviews, along with ongoing monitoring activities for vendors, ensuring we stayed aligned with our risk appetite.
- Assisted senior leadership in reviewing vendor Statement of Work and Master Service Agreements, ensuring they contained appropriate contractual language, data security exhibits, and SLAs, which bolstered our vendor management framework.
Assistant Vice President, Vendor Manager
Bank of America
12.2012 - 03.2015
- Managed the monthly business reviews for default servicing third-party vendors, which ensured the bank received the necessary value and performance insights.
- Conducted thorough reviews of prior month SLAs and invoices, validating that billing aligned with contractual terms, which helped maintain financial accuracy.
- Oversaw day-to-day vendor relationships, acting as the key liaison between the bank and vendors, which strengthened communication and collaboration.
- Served as a subject-matter expert for assigned vendors, providing guidance that improved operational efficiency and vendor performance.
- Facilitated the remediation of vendor issues and risks, which minimized disruptions and ensured compliance with service agreements.
Education
Master of Science - Supply Chain Management
University of Southampton
Southampton, United KingdomSkills
- Vendor risk assessment
- Cross-functional teamwork
- Experience with CFPB and Federal Reserve audits
- Risk management assessments
- Prioritization and scheduling
- Strategic sourcing
- Master service agreement negotiation
Certification
- Certified Regulatory Vendor Program Manager - Level III (CRVPM)
- Certified Vendor Management Program Risk Assessor (CVMPRA)
Timeline
Principal, Client Risk Management
CoreLogic
07.2023 - Current
Vice President, Enterprise Risk Management
Farmington State Bank
06.2022 - 07.2023
Vice President, Third Party Shared Services
Santander Consumer USA
03.2015 - 06.2022
Assistant Vice President, Vendor Manager
Bank of America
12.2012 - 03.2015
Master of Science - Supply Chain Management
University of Southampton