Arthur Khan
Queens
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Community Habilitation Specialist
Shema Kolainu- Hear Our Voices
12.2023 - Current
- Participated in ongoing professional development training workshops focusing on topics such as person-centered planning, positive behavior support, and trauma-informed care.
- Evaluated client progress regularly, adjusting habilitation plans as needed to ensure continuous growth and development.
- Developed strong relationships with community partners, advocating on behalf of clients to access appropriate services that met their unique needs.
- Enhanced client independence by developing personalized habilitation plans and setting achievable goals.
- Maintained up-to-date knowledge on relevant laws, regulations, policies, grant requirements related to the field of community habilitation services delivery.
Employment Training Specialist
Young Adult Institute- YAI
12.2022 - 05.2023
- Oversaw use, scheduling and operation of on-site training center and resources.
- Gathered feedback on training success and made recommendations to improve training.
- Tracked and reported on training requirements, completion and status.
- Coordinated training events with internal and external trainers.
Direct Support Professional
Epic Long Island
09.2021 - 11.2022
- Administered medication as directed by physician.
- Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
- Consulted with different healthcare disciplines to offer important mental health support to patients.
- Helped diagnose patients and deliver treatments with medication administration and specimen collection.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
Direct Support Professional
Ahrc Suffolk
06.2020 - 11.2020
- Assisted patients with adjusting to hospital procedures and helped each thrive in highly structured settings.
- Promoted health and wellness in psychiatric patients by providing caring emotional support and encouragement.
- Minimized injuries to staff or patients by offering important support or restraint to control patient movements.
- Completed entries in log books, journals and care plans to document accurately report patient progress.
- Administered medication as directed by physician.
- Recognized and reported abnormalities and/or changes in patients' health status to case manager.
- Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
Sales Manager
Bedessee Imports
08.2019 - 11.2019
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Created effective strategies to target new markets after researching and analyzing competitor behavior.
- Monitored metrics and marketing investments to assess performance and implement continuous improvements.
Telemarketer
Bedessee Imports
07.2019 - 08.2019
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Overcame objections using friendly, persuasive strategies.
- Attained $50,000 in sales targets on monthly basis.
- Provided information about available products and services including membership details and purchase advantages.
- Opened new accounts and documented personal, demographic and payment information in system.
- Established excellent sales ability and strong interpersonal skills with confident and persuasive approach.
- Set up appointments with interested customers according to schedule availability.
Merchandise Distributor
Bedessee Imports
05.2019 - 07.2019
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Greeted customers and directed to requested products.
- Minimized packaging time by designing streamlined organization system for food items in warehouse.
- Created and enforced detailed organization processes to increase quality service standards.
- Managed timely and effective replacement of damaged or missing products.
- Checked packages and merchandise for damage and quickly notified vendors to request replacements.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Customer Service Associate
Banana Republic
06.2018 - 12.2018
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Energized and motivated in performing sales floor activities including merchandising and selling.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Developed and actualized customer service initiatives to decrease wait times.
Childcare Assistant Teacher
Childcare Center Of New York
06.2017 - 09.2017
- Educated students in foundational concepts such as shapes, numbers and letters.
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Used classroom observations to create written assessments of student performance.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Education
High School Diploma -
High School of Economics & Finance
New York, NY05.2019
Skills
- Time management
- Managing routines
- Order management
- New business development
- Sales operation
- Goals and performance
- Verbal and written communication
- Creative questioning
- Documentation and reporting
- Professional demeanor
- Problem-solving skills
- Care plan assessment
- Patient Assessments
- First Aid and Safety
- Behavioral Management
- Medication Administration
Certification
- High School Diploma: Economics & Financing.
- International Pentecostal Worship & Gospel Fellowship School Of Ministry prescribed one year course(Certificate).
- Nutrition & Health Course Completion(Cornell University)
NY. - Approved Medication Assistive Personnel
- CPR CERTIFIED
- Tau Sigma National Honor Society Member
Timeline
Community Habilitation Specialist
Shema Kolainu- Hear Our Voices
12.2023 - Current
Employment Training Specialist
Young Adult Institute- YAI
12.2022 - 05.2023
Direct Support Professional
Epic Long Island
09.2021 - 11.2022
Direct Support Professional
Ahrc Suffolk
06.2020 - 11.2020
Sales Manager
Bedessee Imports
08.2019 - 11.2019
Telemarketer
Bedessee Imports
07.2019 - 08.2019
Merchandise Distributor
Bedessee Imports
05.2019 - 07.2019
Customer Service Associate
Banana Republic
06.2018 - 12.2018
Childcare Assistant Teacher
Childcare Center Of New York
06.2017 - 09.2017
High School Diploma -
High School of Economics & Finance
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