Arthur Knepp
Spring Lake,NC
Summary
Driven Pharmacy Technician with Over 20 years of experience and success in working within fast-paced Retail and Hospital pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.
Overview
27
27
years of professional experience
Work History
Lead Certified Pharmacy Technician
CVS/caremark
Fayetteville, NC
12.2003 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Supervised 5-10 pharmacy technicians and coordinated day-to-day assignments.
- Made Pharmacy Schedule ensuring coverage for 24 hour store.
- Compounded topical and oral medications
- Coordinated verification and filling of more than 600 daily prescriptions in high-volume Retail pharmacy environment.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Communicated directly with doctors offices via telephone, fax, and email.
- Stocked, labeled and inventoried medication to keep accurate records.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Collected co-payments or full payments from customers.
- Perform Recalls, processing them and contacting Patients on Patient Level Recalls
- Take and give Transfers to other Pharmacies.
- Take new prescription orders from Dr's or Nurses over the Telephone.
- Train New employee's and Pharmacy Interns on CVS policy and procedures.
- Coordinate training for Pharmacy Staff.
- Implement new systems.
- Prepare Pharmacy for inventory.
- Keep Accurate cycle counts for all contral substances.
Certified Pharmacy Technician
Prescription Center
Fayetteville, NC
11.2002 - 10.2004
- Counted, measured, and compounded medications following standard procedures.
- Created computer inventory system to accurately keep track of bulk chemicals used in compounding.
- Compound medications, To include tablets, capsules, troches, transdermals, topicals, injectables, oral liquids, Eyedrops and ointments.
- Work with PCCA and Pharmacists to come up with new formulas for pet medications.
- Create formula templates to account for all items use to compound Meds to get accurate prices.
Certified Pharmacy Technician
US Army (Reyonlds Army Community Hospital)
Ft Sill, OK
01.1998 - 03.2002
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Worked in a Field Hospital, setting up and maintaining hospital and pharmacy equipment.
- Provided back up support for Troop Medical Clinic while at Field Hospital.
- Worked Both inpatient and outpatient Pharmacies.
- Was acting NCOIC of inpatient when I left RACH.
- Assisted in making compounds and pre-pak meds.
- Typed, filled and dispensed medications.
- Ran a sick call pharmacy and refill call ins.
- Ran TMC pharmacy where we filled Rx's for trainee's. Typed filled and check all rx's ( no RPH was present) Kept inventory of C2-5 medications. Inspected treatment room medications for proper storage and expired medications.
- Stocked, repaired and ordered baker Cells and cassettes.
- Inspected Hospital Clinics for proper storage of meds and expiration dates.
- Input workcounts to ensure proper staffing from inpatient and outpatient pharmacy.
- Inpatient
- Helped implement new crash carts for hospital, and policies covering them.
- Processed inpatient med orders to include IV's TPN's and PCA's. Made said meds.
- Prepaked meds from stock bottles to Unit dose for inpatients.
- Control, Inventory and restock Pyxis machines.
- Responded to code blues to pass meds from Crash cart.
- Made Chemo IV's
Pharmacy Technician
US Army Landstuhl Regional Medical Center
Landsthul , Germany
12.1995 - 01.1998
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Everything on the RACH is the same thing i did at LRMC.
- Vault Tech, which kept 100% inventory of all controlled substances. Filled orders for all med clinics, and wards in hospital.
Education
Certificate - Pharmacy Tech
U. S. Army Medical Department Center And School
San Antonio, TX12.1995
Certificate - Combat Medic School.
U. S. Army Medical Department Center And School
San Antonio, TX1995
Skills
- Patient Profile Setup
- Medication Documentation
- Technician Assistance
- Prescription Order Verification
- Bulk Medicine Prepacking
- Dosage Calculation
- Waste Elimination
- Answering and Routing Calls
- Prescription Refill Fulfillment
- Prescription Pricing
- Assisting Pharmacists
- Storage Maintenance and Security
- Dispensing Medications
- Cash Register Operation
- Prescription Compounding
- Wholesale Ordering
- Chemical Handling
- Health Insurance Plan Knowledge
- Pharmaceutical Terminology
- Equipment Cleaning and Maintenance
- Maintaining Clean Work Areas
- Reviewing Patient Information
- Entry Verification
- Intravenous Admixture Preparation
- Proper Labeling Procedures
- Insurance Authorizations
- Disposable Syringes
- Customer Needs Assessments
- Filling Preparation
- Pharmacy Automation
- Supervising Technicians
- Infection Control Policies
- Pharmaceuticals Mixing
- Prescriptions Management
- Manual and Automated Medication Dispensing
- Allergic Reaction Treatment
- Medication Therapy Management
- Routine Inspections
- Pharmacy Records Management
- Workplace Safety
- Regulatory Guidelines
- High-Volume Environments
- Drug Inventory Control
- Active Listening
- Pharmacy Law
- Vaccination Administratio
- Chronic Disease
- IV Supply Restocking
- Diabetic Care
- HIPAA
Timeline
Lead Certified Pharmacy Technician
CVS/caremark
12.2003 - Current
Certified Pharmacy Technician
Prescription Center
11.2002 - 10.2004
Certified Pharmacy Technician
US Army (Reyonlds Army Community Hospital)
01.1998 - 03.2002
Pharmacy Technician
US Army Landstuhl Regional Medical Center
12.1995 - 01.1998
Certificate - Pharmacy Tech
U. S. Army Medical Department Center And School
Certificate - Combat Medic School.
U. S. Army Medical Department Center And School
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