Looking for role related to Customer Services
Summary
Overview
Work History
Education
Skills
Work Availability
References
Timeline
References
Hi, I’m

Arthur Krivenko

northbrook,IL

Looking for role related to Customer Services

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Summary

Customer Service and Data Entry Professional Summary: Highly organized and detail-oriented professional with extensive experience in customer service and data entry. Proven track record of delivering exceptional customer service and maintaining accurate and efficient data records. Strong communication skills and ability to work effectively in fast-paced environments. Seeking a customer service and data entry role to leverage my skills and contribute to the success of an organization. I am confident that I am the perfect candidate to join your team. Throughout my professional journey, I have developed a deep understanding of the importance of customer satisfaction and the impact it has on a company's success. From my experience in various customer-facing roles, I have honed my communication skills and empathetic nature, enabling me to connect with customers on a personal level, understand their needs, and provide effective solutions. What sets me apart is my unwavering commitment to going above and beyond for customers. I firmly believe that every interaction is an opportunity to create a positive and lasting impression.

Overview

6
years of professional experience

Work History

personalU
San Francisco, CA

01.2019 - 12.2022

Job overview

  • Provided exceptional customer service to clients via phone, email, and in-person interactions
  • Assisted customers with inquiries, complaints, and product support, ensuring their satisfaction and resolving issues promptly
  • Maintained a high level of product knowledge to effectively address customer concerns and provide accurate information
  • Utilized CRM software to document customer interactions, update records, and track issue resolution
  • Collaborated with cross-functional teams to ensure seamless customer experiences and resolve complex inquiries
  • Received commendations from management for consistently meeting or exceeding customer service targets.

Phoenix House Texas
Dallas, TX

Data entry clerk
03.2017 - 12.2018

Job overview

  • Accurately entered large volumes of data into the company's database following established guidelines and procedures
  • Conducted data verification and validation to ensure data integrity and accuracy
  • Developed efficient methods for data entry and implemented process improvements, reducing errors by 20%
  • Assisted in the creation and maintenance of electronic and physical filing systems to facilitate easy retrieval of records
  • Collaborated with team members to meet strict deadlines and ensure timely completion of data entry tasks
  • Identified and reported data discrepancies and inconsistencies, taking corrective actions to resolve issues.

Education

Maine south High School

High school diploma

Skills

  • Excellent customer service skills with a focus on customer satisfaction
  • Strong proficiency in data entry and accurate typing speed of 70 WPM
  • Proficient in using CRM software and data management tools
  • Attention to detail and ability to maintain high levels of accuracy in data entry
  • Strong organizational skills, enabling efficient management of multiple tasks and
  • Priorities
  • Effective communication skills, both verbal and written
  • Ability to work independently and collaboratively within a team
Availability
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References

References available upon request

Timeline

personalU
01.2019 - 12.2022

Data entry clerk

Phoenix House Texas
03.2017 - 12.2018

Maine south High School

High school diploma

References

References available upon request
Arthur Krivenko