Arthur Langford
Summary
Dynamic and results-driven professional with a proven track record at Legacy Landscaping, excelling in reliability and attention to detail. Demonstrated expertise in power tools and a commitment to customer satisfaction, consistently reducing complaints through effective scheduling and team training. Strong communicator with a focus on achieving high-quality outcomes.
Overview
29
29
years of professional experience
Work History
Commercial Mowing Crew Leader
Legacy Landscaping
03.2024 - 12.2024
- Demonstrated attention to detail, consistently delivering aesthetically pleasing results in line with client expectations.
- Assisted with the training of new crew members, ensuring they quickly became productive members of the team.
- Consistently met performance metrics established by management for quality of work, productivity, and timeliness.
- Reduced customer complaints by maintaining a consistent schedule for lawn care services.
Casdhier
Murphy USA
10.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
General Manager of Operations
Green Country Renovations
09.2015 - 09.2021
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
Field Technician Roofing
WTI
12.2008 - 09.2015
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
Sales Manager
Rick Bennett Contruction
01.2006 - 08.2008
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Roofing and Sales
Snow Country Contruction
06.1996 - 05.2006
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma -
East Aurora High
Aurora, IL06-1982
Skills
- Reliability and punctuality
- Heavy lifting
- Power tools proficiency
- Maintenance
Accomplishments
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Collaborated with team of [Number] in the development of [Project name].
- Supervised team of [Number] staff members.
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Timeline
Commercial Mowing Crew Leader
Legacy Landscaping
03.2024 - 12.2024
Casdhier
Murphy USA
10.2022 - 05.2023
General Manager of Operations
Green Country Renovations
09.2015 - 09.2021
Field Technician Roofing
WTI
12.2008 - 09.2015
Sales Manager
Rick Bennett Contruction
01.2006 - 08.2008
Roofing and Sales
Snow Country Contruction
06.1996 - 05.2006
High School Diploma -
East Aurora High
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