Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
21
21
years of professional experience
Work History
Instacart Shopper
Instacart
Chandler, AZ
02.2023 - Current
Greeted customers and responded to inquiries in a friendly and professional manner.
Prepared orders for delivery, including selecting items from shelves, bags and boxes.
Verified product quality and quantity against customer orders.
Scanned products using hand-held scanners.
Processed payments accurately and efficiently.
Loaded groceries into customers' vehicles in a safe manner.
Maintained cleanliness of the store by sweeping, mopping, dusting shelves.
Sorted merchandise according to type and size for easy retrieval during order fulfillment process.
Equipment Facilities and Services Assistant
US Air Force- Dept. of Defense
Albuquerque, NM
02.2021 - 02.2023
Organized and maintained filing systems for documents and records.
Assisted in the preparation of reports, presentations and correspondence.
Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
Scheduled meetings, appointments and travel arrangements for staff members.
Provided administrative support to senior management team.
Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
Greeted visitors, clients and guests in a professional manner.
Managed conference room bookings and coordinated catering services as needed.
Processed incoming mail on a daily basis including sorting, distributing and responding when necessary.
Maintained an inventory of office supplies ensuring stock levels were adequate at all times.
Compiled data into spreadsheets for analysis or reporting purposes.
Prepared expense reports by gathering receipts and verifying information against company policy guidelines.
Entered data into databases accurately and efficiently.
Office Assistant
US Census Bureau
Phoenix, AZ
12.2019 - 03.2020
Greeted visitors, determined their needs and directed them to the appropriate personnel.
Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
Performed data entry tasks into various computer systems accurately and efficiently.
Assisted with special projects as needed by researching information on the internet or through other sources.
Rural Mail Carrier
USPS
Queen Creek, AZ
03.2017 - 01.2018
Delivered mail and packages to rural residences, businesses, and post office boxes.
Organized mail for delivery in a timely manner according to established routes and schedules.
Maintained accurate records of daily deliveries.
Inspected postal vehicles for defects prior to operation.
Collected payments for COD items, postage due, and other fees as required.
Reported any safety or security incidents encountered during the course of duty.
Assisted customers with inquiries regarding postal services and regulations.
Performed other duties such as sorting mail, stocking shelves, maintaining inventory of supplies.
Operated vehicle in accordance with applicable laws and regulations.
Provided excellent customer service while interacting with customers on route.
Ensured proper handling of fragile packages requiring special care.
Crew Chief
US Air Force- Dept. of Defense
Albuquerque, NM
06.2003 - 06.2009
Managed daily operations of team members to ensure efficient and successful completion of tasks.
Organized and coordinated crew schedules to maximize productivity.
Performed regular maintenance on aircrafts, engines, and other equipment.
Ensured all safety protocols were followed in accordance with FAA regulations.
Trained new personnel on proper procedures for aircraft operations.
Inspected parts and components prior to installation or use.
Monitored flight progress while communicating with pilots via radio communication systems.
Analyzed data from engine performance tests and recorded results in log books.
Provided technical guidance to crew members during pre-flight inspections and post-flight debriefings.
Conducted detailed troubleshooting of complex mechanical issues using specialized tools and diagnostic equipment.
Maintained accurate records of aircraft repairs, modifications, service bulletins, and logbook entries.
Education
Some College (No Degree) - Accounting And Business Management
SNHU
NH
Skills
Delivery Management
Order Accuracy
Strong Work Ethic
Route Planning
Reading Comprehension
Quick Learner
Verifying Order Accuracy
Flexible Schedule
Planning and Organization
Attention to Detail
Customer Service
Documentation And Reporting
Timeline
Instacart Shopper
Instacart
02.2023 - Current
Equipment Facilities and Services Assistant
US Air Force- Dept. of Defense
02.2021 - 02.2023
Office Assistant
US Census Bureau
12.2019 - 03.2020
Rural Mail Carrier
USPS
03.2017 - 01.2018
Crew Chief
US Air Force- Dept. of Defense
06.2003 - 06.2009
Some College (No Degree) - Accounting And Business Management