Arthur Lonardo
Daytona Beach,FL
Summary
Dynamic professional in general and operations management with extensive experience in team leadership, process optimization, and the implementation of cost-effective strategies. Expertise in strategic planning, staff development, and operational efficiency has consistently driven improvements in workflow and significant cost reductions. A proven track record of enhancing overall business performance through effective leadership and innovative problem-solving demonstrates a commitment to excellence. Authorized to work in the US for any employer, ready to contribute to organizational success.
Overview
10
10
years of professional experience
Work History
Owner/Operator
V3 Load&Go
05.2025 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency.
General Manager (GM)
Euphoria Bar & Grill
10.2023 - 11.2024
- Oversee the daily operations of the organization, ensuring efficiency and effectiveness in all departments.
- Develop and implement strategic plans to drive business growth and profitability while aligning with company objectives.
- Lead and mentor staff, fostering a culture of accountability, teamwork, and continuous improvement.
- Manage budgets and financial forecasts, ensuring fiscal responsibility and maximizing resources.
- Establish and maintain relationships with key stakeholders, including clients, suppliers, and industry partners.
- Identify market trends and new business opportunities, conducting competitive analyses to inform strategic decision-making.
- Ensure compliance with all regulatory requirements and organizational policies, promoting ethical business practices.
- Spearhead initiatives to enhance customer satisfaction and drive retention through quality service and innovative solutions.
- Prepare and present regular reports to the Owner on operational performance, financial status, and strategic initiatives.
- Weekly FOH and BOH liquor and food inventory and ordering
Floor Manager / Lead Barback
Silhouettes Gentlemen’s Club
02.2023 - 09.2023
- Oversee the daily activities of barbacks and bartenders to ensure efficient service and adherence to company standards.
- Monitor and manage inventory, conduct regular stock counts, and assist in ordering supplies as needed to minimize waste.
- Train new bar staff on procedures, cocktail recipes, and proper equipment usage to maintain high service quality and safety standards.
- Ensure that the bar area, storage, and equipment are kept clean, organized, and in compliance with health and safety regulations.
- Engage with customers to ensure satisfaction, address any concerns, and create a welcoming atmosphere.
- Supported bartenders during busy shifts by preparing garnishes, stocking supplies, and proactively assisting with drink orders.
- Analyze bar sales and performance metrics, providing feedback and suggestions to management for improvements in service and profitability.
- Work closely with bar management to implement new initiatives, promotions, and special events that enhance the guest experience.
- Handle customer complaints and conflicts promptly and professionally, ensuring a positive resolution and maintaining a safe environment.
- Ensure adherence to all legal regulations regarding alcohol service, including age verification and responsible serving practices.
Company Manager
Dancers Royale
03.2020 - 06.2022
- Develop and implement business strategies to achieve company goals
- Oversee financial planning and budget management
- Lead and manage a team of employees to ensure operational efficiency
- Collaborate with department heads to drive business growth and innovation
- Monitor and analyze key performance indicators to track progress and make data-driven decisions
Manager
V Group Concepts
01.2019 - 03.2020
- Responsible for bartenders and barback for 2 high volume venues. Organization and safe practices specialist concerning high guest volume locations.
Barback/Bartender
V Group Concepts
05.2016 - 03.2020
- Host, barback, bartending, guest relations, Assistant manager.
Education
High school or equivalent -
Carteret High School
Carteret, NJ02-2012
High School Diploma / National Guard Diploma - Military School
NJ Youth Challenge Academy
Sea Girt, NJ09-2012
Skills
- Shift Operations Manager Experience (7 years)
- Management (7 years)
- Barback (5 years)
- Customer Service (9 years)
- Bartending (6 years)
- Operations management (7 years)
- Staff training and development
- Time management
- Strong work ethic
- Decision-making
Timeline
Owner/Operator
V3 Load&Go
05.2025 - Current
General Manager (GM)
Euphoria Bar & Grill
10.2023 - 11.2024
Floor Manager / Lead Barback
Silhouettes Gentlemen’s Club
02.2023 - 09.2023
Company Manager
Dancers Royale
03.2020 - 06.2022
Manager
V Group Concepts
01.2019 - 03.2020
Barback/Bartender
V Group Concepts
05.2016 - 03.2020
High school or equivalent -
Carteret High School
High School Diploma / National Guard Diploma - Military School
NJ Youth Challenge Academy
Additional Information
- Skills -
- Barback
- Bartending
- General Manager/Management
- Manage Operations
- Staff motivation
- Strategic planning
- Budget management
- Inventory management
- Team leadership
- Conflict resolution
- Staff training
- Stakeholder engagement
- Business development
- Relationship building
- Professionalism
- Customer Service
- Upselling
- Jack Of All Trades