Summary
Overview
Work History
Education
Skills
Timeline
Manager
Arthur Massey

Arthur Massey

Austin,TX

Summary

Dynamic CDL A driver with extensive experience at In the Lane Logistics, recognized for exceptional customer service and safety compliance. Proven expertise in route planning and conflict resolution, while ensuring timely deliveries. Committed to enhancing operational efficiency and fostering strong client relationships through professionalism and attention to detail.

Overview

5
5
years of professional experience

Work History

CDL A OTR Driver

In the Lane Logistics
07.2024 - 06.2025

Lease Purchase Owner/Operator

Prime Inc
01.2024 - 07.2024

Shuttle Driver

United Natural Foods, UNFI
08.2023 - 12.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.

Lease Purchase Owner/Operator

APL Cargo Inc
06.2022 - 06.2023

Lease Purchase Owner/Operator

Swift Transportation
08.2021 - 05.2022

Lease Purchase Owner/Operator

Bay & Bay
05.2021 - 08.2021
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.

Cdl a Regional Truck Driver

JB Hunt Transport
01.2021 - 04.2021
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
  • Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.

CDL A OTR Driver

Swift Transportation
06.2020 - 12.2020
  • Ensured timely deliveries by effectively communicating with dispatchers, shippers, and receivers throughout each transport.
  • Navigated challenging weather conditions and road hazards with skill, minimizing potential for accidents while ensuring on-time deliveries.
  • Established strong working relationships with fellow drivers, dispatchers, maintenance personnel, and other key stakeholders in the transportation process for seamless operations.
  • Increased overall safety by conducting thorough pre-trip and post-trip inspections on vehicle equipment and load.
  • Coordinated closely with dispatchers to address any issues that arose during trips such as schedule changes, breakdowns, or emergency situations.
  • Adhered to all federal regulations and company policies, resulting in a clean driving record with no violations or accidents.
  • Promoted a positive company image through courteous interactions with customers, fellow drivers, and the public while on the road.
  • Performed minor repairs on trucks when necessary to minimize downtime during long hauls.
  • Contributed to fleet-wide efficiency improvements by providing feedback on potential route optimizations or technology upgrades based on personal experience.
  • Maintained accurate records of deliveries, hours of service, and fuel expenses for efficient reporting to management.
  • Received recognition for exceptional customer service by providing prompt and courteous deliveries at every stop.
  • Collaborated with team members to efficiently transfer loads between trailers at designated facilities across the country.
  • Manifested attention to detail in verifying order accuracy before departure, avoiding costly errors and delays due to incorrect shipments.
  • Safeguarded transported goods by maintaining a high level of security and vigilance during overnight stops or extended layovers.
  • Enhanced fuel efficiency by maintaining proper tire pressure and practicing conservative driving techniques to reduce idle time.
  • Demonstrated commitment to continuous improvement through a proactive approach in seeking feedback from colleagues and supervisors on ways to enhance driving skills and job performance.
  • Assisted in loading and unloading cargo as needed, ensuring safe handling of goods during transport.
  • Reduced delivery times by consistently planning optimal routes using GPS and road maps.
  • Stayed current on industry trends through participation in professional development opportunities such as training sessions or workshops related to CDL A OTR driving best practices.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Completed routine maintenance on truck to keep in working order.
  • Inspected load security and checked for damages.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.

Education

General

Theodore Roosevelt High School
San Antonio, TX
05.2017

Skills

  • Safe driving practices
  • Logbook maintenance
  • Equipment maintenance know-how
  • Weather condition awareness
  • Accident prevention techniques
  • Fuel efficiency strategies
  • Vehicle inspection proficiency
  • GPS navigation mastery
  • Physical stamina and strength
  • Emergency response preparedness
  • Hazardous materials handling
  • Professionalism and punctuality
  • Defensive driving
  • Conflict resolution
  • Regulatory compliance
  • Stress management capacity
  • Basic mechanical repair
  • Route planning expertise
  • Load securement
  • Route planning
  • Strong work ethic
  • Vehicle inspections
  • Trailer maintenance
  • DOT compliance
  • Long-haul driving
  • Attention to detail
  • Delivery scheduling
  • Vehicle maintenance
  • Tractor-trailer driving specialist
  • Commercial driving
  • Safe driving
  • Vehicle inspection
  • Equipment operation
  • Route management
  • Document management
  • Heavy lifting
  • Customer-oriented
  • Shipping and packaging
  • Customer service
  • Time management
  • Dependable and reliable
  • Class A commercial Driver's license
  • Loading and unloading
  • Verbal and written communication
  • Decision-making
  • Transportation safety
  • Order picking and processing
  • Inclement weather driving
  • Basic maintenance
  • Load security
  • Accurate record keeping
  • Logistics planning
  • Schedule management
  • Refrigerated trailers operation
  • Damage control
  • Trained in state safety regulations
  • Planning
  • Courteous and polite demeanor
  • Efficient trip planner

Timeline

CDL A OTR Driver

In the Lane Logistics
07.2024 - 06.2025

Lease Purchase Owner/Operator

Prime Inc
01.2024 - 07.2024

Shuttle Driver

United Natural Foods, UNFI
08.2023 - 12.2023

Lease Purchase Owner/Operator

APL Cargo Inc
06.2022 - 06.2023

Lease Purchase Owner/Operator

Swift Transportation
08.2021 - 05.2022

Lease Purchase Owner/Operator

Bay & Bay
05.2021 - 08.2021

Cdl a Regional Truck Driver

JB Hunt Transport
01.2021 - 04.2021

CDL A OTR Driver

Swift Transportation
06.2020 - 12.2020

General

Theodore Roosevelt High School

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Arthur Massey