Arthur Mccall
Jamaica,N.Y.
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Fire Brigade
Quality Protection Services
New York, N.Y.
04.2011 - Current
- Patrolled assigned facility to identify fire hazards, monitor and cameras, elevators and all security software, updated shift logs and produced daily reports outlining security activities and specific incidents
- Used Microsoft Word and other software tools to create documents and other communications.
Building Evacuation Supervisor
American Commercial Security Service
New York, NY
10.2009 - 04.2011
- Ensure that premises are safe of fire hazards, monitor central alarm station for fire intrusions and duress alarms, enforce security policies and producers with guests and company staff.
- Developed and maintained courteous and effective working relationships
- Increased customer satisfaction by resolving issues
- Carried out day-day-day duties accurately and efficiently
Security Guard
Spartan Security Services
New York, N.Y.
09.2004 - 02.2006
- Inspect suspicious activities and monitored premises for criminals acts and rule infractions, aid employees and customers when needed, analyzed and produce course of action reports and escalated issues to management when necessary
- Oversaw entry and exit of up to 300 employees and visitors daily
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints
Education
BBA - Business Administration And Management
Berkeley College
New York, NY12.2021
Skills
- Customer Service
- Excellent Communication
- Good Telephone Etiquette
- Attention to Detail
Certification
- NYS licensed security guard , New York State Department of State Division of Licensing Service - Expires 07/24/2022
- Citywide Fire Guard for Impairment, Certificate issued by FDNY - [Expired 09/06/2023]
- Indoor place of Assembly safety personnel,Certificate issued by FDNY - [Expired 06/20/2024]
- Indoor/outdoor place of Assembly safety personnel,Certificate issued by FDNY - [Expired 06/20/2024]
Timeline
Fire Brigade
Quality Protection Services
04.2011 - Current
Building Evacuation Supervisor
American Commercial Security Service
10.2009 - 04.2011
Security Guard
Spartan Security Services
09.2004 - 02.2006
BBA - Business Administration And Management
Berkeley College