Ruth Miney
Toney,AL
Summary
Proactive Owner/COO with extensive experience in managing day-to-day operations, strengthening client relationships, and implementing efficient business processes. Skilled in strategic planning, financial management, and team leadership. Known for driving customer satisfaction and ensuring compliance with industry regulations.
Overview
34
34
years of professional experience
Work History
Owner/COO
Shaffer Security Co.,LLC
01.2020 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Small Business Manager
Shaffer Security Co.,LLC
07.2007 - 12.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Managed financial aspects of the small business, including budgeting, forecasting, and expense tracking to ensure profitability.
- Oversaw hiring processes to ensure the recruitment of talented professionals capable of contributing to company success.
- Ensured compliance with relevant industry regulations by establishing thorough documentation processes and adhering to best practices in all aspects of small business management.
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Accountant
Machek & Associates
01.1999 - 03.2007
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Prepared and filed tax forms to meet needs of customers.
- Prepared working papers, reports and supporting documentation for audit findings.
- Provided journal entries and performed accounting on accrual basis.
- Tracked funds, prepared deposits and reconciled accounts.
Cook
US Army
01.1991 - 01.1998
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
Education
Associate of Applied Science - Accounting
Jefferson Community College
Watertown, NYSkills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
Timeline
Owner/COO
Shaffer Security Co.,LLC
01.2020 - Current
Small Business Manager
Shaffer Security Co.,LLC
07.2007 - 12.2019
Accountant
Machek & Associates
01.1999 - 03.2007
Cook
US Army
01.1991 - 01.1998
Associate of Applied Science - Accounting
Jefferson Community College
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