Summary
Overview
Work History
Education
Skills
Timeline
Generic

Arthur Munoz

Gilbert,AZ

Summary

Professional leader with strong background in team supervision and process optimization. Known for fostering collaborative environments and driving efficiency improvements. Adept in conflict resolution, workflow management, and meeting organizational goals. Reliable, adaptable, and focused on delivering tangible results.

Overview

23
23
years of professional experience

Work History

Section Supervisor, Distribution Line Maintenance-Support Services

SRP
11.2020 - Current
  • Manage support services for line crews in power restoration and emergency situations.
  • Coordinate maintenance functions and establish crew call-out procedures.
  • Collaborate to stay within budget and meet sustainability goals.
  • Plan and direct support service crews to ensure a productive and safe environment.
  • Maintain safety standards and manage fleet maintenance and purchasing.
  • Provide annual training, tools, and equipment to ensure a safe working environment. Oversee tool purchasing and manage capital tool budgets.
  • Teaming up with scheduling, Blue Stake, and FLO to systematically reduce our backlog.
  • Partnering with claims departments, ombudsmen, and other SRP groups to address customer concerns, ensuring an exceptional customer service experience.
  • Respond to mutual assistance with other Arizona utilities with the Light up Navajo initiative.
  • Deeply engaged in both the lineman interview committee and the SRP grounding committee.

Section Supervisor, Distribution Improvements-West Valley

SRP
08.2019 - 10.2020
  • Coordinate construction line crews for capital work.
  • Manage workload to meet cable replacement goals.
  • Oversee and lead 4 Distribution Line crews.
  • Foster inter-departmental relationships and address employee concerns.
  • Active member of the Safety Committee, promoting safety and conducting field visits.
  • Assist in the selection and training of personnel to achieve the best results.
  • Actively involved in assisting in de-escalating board member concerns.

Section Supervisor, Customer Construction Services-West Valley

SRP
05.2017 - 08.2019
  • Plan and organize crews for commercial work.
  • Ensure safe working environments and manage resources.
  • Maintain good labor-management relationships.
  • Collaborate with other departments and enforce policies.
  • Report workload status using Word, Excel, and PowerPoint.

Working Line Foreman, Customer Construction Services-PCC

SRP
04.2016 - 04.2017
  • Ensure a safe and productive work environment.
  • Train apprentices and develop positive customer relationships.
  • Delegate work responsibilities and develop job reports.
  • Manage timekeeping and job order processing.

Lineman, Customer Construction Services-East Valley/Distribution Improvements

SRP
10.2010 - 04.2016
  • Build and maintain underground line devices and power poles.
  • Work safely with various equipment and applications.
  • Use personal protective equipment and safe work practices.

Apprentice Lineman, Various Locations and Divisions

SRP
07.2006 - 10.2010
  • Completed apprenticeship with certifications from IBEW, State of Arizona, and NJATC.
  • Recipient of David G Hollis Award for Most Outstanding Apprentice.

Trade Helper, New Business Construction-East Valley

SRP
01.2002 - 07.2006
  • Assisted in the construction of overhead and underground power lines.

Education

Associate of Arts - General Studies

Mesa Community College
Mesa, AZ

Skills

  • Versatile Experience: Extensive experience at both corporate and field levels
  • Integrity & Decision Making: High level of integrity and beneficial decision-making for SRP
  • Project Management: Excellent skills in organization and time management
  • Field Experience: 15 years within SRP’s electrical system and safety standards
  • Management Experience: 7 years managing New Business, Distribution Improvements, and Distribution Line Maintenance
  • Media: Engaged with multiple media platforms to educate audiences and enhance the SRP brand's visibility
  • Technology: Proficient with multiple internal and external technology platforms related to the field and office

Timeline

Section Supervisor, Distribution Line Maintenance-Support Services

SRP
11.2020 - Current

Section Supervisor, Distribution Improvements-West Valley

SRP
08.2019 - 10.2020

Section Supervisor, Customer Construction Services-West Valley

SRP
05.2017 - 08.2019

Working Line Foreman, Customer Construction Services-PCC

SRP
04.2016 - 04.2017

Lineman, Customer Construction Services-East Valley/Distribution Improvements

SRP
10.2010 - 04.2016

Apprentice Lineman, Various Locations and Divisions

SRP
07.2006 - 10.2010

Trade Helper, New Business Construction-East Valley

SRP
01.2002 - 07.2006

Associate of Arts - General Studies

Mesa Community College

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Arthur Munoz