Arthur Paddy
West Salem,WI
Summary
Versatile team member offering over 35 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
30
30
years of professional experience
Work History
Book Merchandiser
SAS Retail Services
09.2021 - Current
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
Owner
Bills Offbeat Bargains
03.2007 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
Assistant Area Manager
TNG Merchandising
12.2017 - 09.2021
- Increased customer satisfaction by effectively addressing concerns and resolving conflicts as an Assistant Area Manager.
- Trained staff for optimal customer service.
- Enhanced employee performance through regular training sessions and constructive feedback.
- Optimized inventory levels by implementing effective ordering processes, reducing waste and saving costs.
Area Field Manager
Uhaul Of Wisconsin
03.2006 - 06.2007
- Achieved successful project completions by closely monitoring progress and providing necessary support to field teams.
- Developed strong relationships with clients and vendors, fostering trust and loyalty among stakeholders.
- Conducted regular site visits to evaluate performance, address concerns, and provide guidance for ongoing projects.
- Oversaw inventory management processes, minimizing discrepancies between physical stock levels and system records.
Project Manager
Ollies Bargain Outlet
02.1999 - 02.2005
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Implemented continuous improvement initiatives to optimize project outcomes while maintaining cost effectiveness.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Ensured regulatory compliance by closely monitoring applicable laws and regulations within the industry sector throughout each stage of the project life cycle.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Planned, designed, and scheduled phases for large projects.
- Directed 24 new store openings, increasing company total store count 100%
- Completed 5 store remodel projects with average 15% sales increase upon completion
- Created and drew all new and remodel store layouts, developed 4 new company prototypes
- Developed and maintained a network of supply vendors - reducing costs through vendor bidding system
- Assessed and ordered all needs for project - fixtures, trailers, POS, communication and building materials
- Managed and developed 45 person teams including temporary personnel and existing store teams
- Trained and developed another project manager for the company
Store Manager
Ollies Bargain Outlet
02.1994 - 08.1999
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Assessed local market trends to make informed decisions regarding product assortment adjustments or pricing changes based on consumer demand patterns.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Managed 4 different locations in 5 years including 2 inner city locations.
- Monitored all stores in the Baltimore area for operational deficiencies, communicating special needs to company executives.
Education
Some College (No Degree) - Business Administration And Management
Associate of Arts - Computer And Information Sciences
05.1982
Skills
- Excellent Communication
- Customer Relations
- Teamwork and Collaboration
- Dependable and Responsible
- Relationship Building
- Attention to Detail
- Troubleshooting
- Organizational Skills
- Quality Assurance
- Flexible and Adaptable
Timeline
Book Merchandiser - SAS Retail Services
09.2021 - Current
Assistant Area Manager - TNG Merchandising
12.2017 - 09.2021
Owner - Bills Offbeat Bargains
03.2007 - Current
Area Field Manager - Uhaul Of Wisconsin
03.2006 - 06.2007
Project Manager - Ollies Bargain Outlet
02.1999 - 02.2005
Store Manager - Ollies Bargain Outlet
02.1994 - 08.1999
Charles County Community College - Some College (No Degree), Business Administration And Management
Yorktown Business Institute - Associate of Arts, Computer And Information Sciences