Arthur Smithey
Charlotte,NC
Summary
Results-driven professional with strengths in customer service management and sales tracking. Consistently achieved financial and performance targets through effective relationship building and team leadership. Demonstrated ability to enhance customer satisfaction and drive revenue growth. Developed experience managing client schedules and payment plans.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Personal Trainer
Lifetime Fitness Center
Charlotte, North Carolina
09.2024 - Current
- Organized and managed team of 15+ certified personal trainers to drive performance.
- Tracked and reported weekly and monthly sales goals for personal training services.
- Developed procedures for accurate billing of personal training services rendered.
- Provided customer service support to enhance client experiences.
- Built lasting relationships through encouragement and personalized support.
- Consistently achieved or exceeded financial and personal training goals.
Paramedic
Medic
Charlotte, North Carolina
01.2021 - 09.2024
- Provided pre-hospital care, including medication administration and wound management.
- Maintained patient and paramedic crew safety through strict adherence to protocols and procedures.
- Collaborated with healthcare teams to facilitate seamless patient transitions at hospitals.
- Recorded detailed patient care in reports for supervisor review, ensuring accurate communication of care provided.
- Instructed patients on medication usage, disease prevention, and self-care techniques to promote health literacy.
Education
Bachelor of Science - Sport Management
Guilford College
Greensboro, NC05-2017
Skills
- Lead generation and conversion
- Customer support
- Relationship management
- Coaching and mentoring
- Negotiation skills
- Time management
- Sales tracking
- Workforce scheduling
Certification
CPR/AED certified
Timeline
Personal Trainer
Lifetime Fitness Center
09.2024 - Current
Paramedic
Medic
01.2021 - 09.2024
Bachelor of Science - Sport Management
Guilford College