Arthur Perez
CARLSBAD,California
Summary
Dynamic leader with a proven track record at Surrogate Alternatives, Inc, where I spearheaded operations, enhancing company profits through strategic planning and efficiency improvements. Expert in staff management and marketing analytics, I've driven project success and brand development, achieving significant operational excellence and market expansion.
Performance-driven Vice President with over 20 years of experience aligning systems with business requirements, policies, and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Overview
27
27
years of professional experience
Work History
Vice President of Operations
Surrogate Alternatives, Inc
05.1996 - 01.2022
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Supported project management team for optimal performance.
- Managed cross-functional teams to ensure seamless collaboration for optimal business outcomes.
- Increased company profits through performance optimization strategies and efficiency improvements.
- Improved overall company reputation through effective public relations campaigns and corporate social responsibility initiatives.
- Implemented new technologies to automate processes, resulting in reduced labor costs and increased efficiency.
- Pioneered sustainability program that not only reduced waste but also enhanced brand's reputation.
- Enhanced shareholder value through diligent cost management and revenue growth strategies.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Network Engineer
Medi-Trans Medical Transcription
08.1994 - 09.1996
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
- Troubleshot complex multi-vendor network service provider issues.
- Delivered end-user support by troubleshooting connectivity issues and providing guidance on proper usage of networking equipment.
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Trained junior engineers on industry best practices, fostering a collaborative team environment that prioritized knowledge sharing.
- Assisted with implementation and support of network monitoring tools.
- Installed, supported and maintained company hardware and software infrastructure according to best practices.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Analyzed, troubleshot and enhanced network performance to drive efficiency.
Education
Associate of Arts - Computer Science And Technology
Colman University
8888 Balboa Ave, San Diego, CA 9212306.1994
Associate of Arts - Film/Science
Southwestern College
900 Otay Lakes Rd Chula Vista, CA 9191006.1997
Skills
- Digital Marketing
- Social Media Marketing
- Staff Management
- Brand Promotion
- Strategic Planning
- Creative Direction
- Marketing campaigns
- Marketing campaign development
Timeline
Vice President of Operations
Surrogate Alternatives, Inc
05.1996 - 01.2022
Network Engineer
Medi-Trans Medical Transcription
08.1994 - 09.1996
Associate of Arts - Computer Science And Technology
Colman University
Associate of Arts - Film/Science
Southwestern College