Arthur Resendez III

Built strong knowledge over 30 menu items including rotating specials in order to give customized recommendations to guests that would elevate their experience.

Swiftly and calmly resolved conflict resulting in guests' satisfaction 100% of the time on the rare occasion any hindrances occurred.

Was able to seamlessly and confidently accomplish my tasks regarding greeting, serving, helping guests, side work and team aid while managing a section of 40+ persons.

Greatly increased my knowledge of wines and was able to pair and enhance guests' meal experiences with elevated tastes they weren't aware they had.

Successfully led on buy-outs and/or parties and banquets of 40+ guests alongside a fellow server, with seamless teamwork, ensuring attentive, and responsive hospitality.

Had the great opportunity to expand my education in the industry with the chance of shadowing and working as a bartender for events and/or banquets.

Confidently worked in a highly intense, major high traffic area with a wide range of demographics because the occupancy was a music venue.

Adapted my communication skills and style with certain guests to support positive interactions across varied audiences.

Developed a strong service foundation at Baba through guest interaction and menu guidance.

Positive guest experiences came from warm welcomes, confident dish knowledge, and fast response to questions.

Smooth service resulted from clear communication between front- and back-of-house teams.