Summary
Overview
Work History
Education
Skills
Timeline
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Arthur Salcido

San Diego,California

Summary

Dynamic leader with a proven track record at Russell Sigler Inc, enhancing team performance and customer satisfaction. Skilled in conflict resolution and team supervision, I boosted branch efficiency and managed international operations. Expert in client relationship management, I consistently improved service quality and negotiated cost savings, demonstrating strong decision-making and relationship-building abilities.

Overview

38
38
years of professional experience

Work History

Branch Manager

Russell Sigler Inc
12.2007 - Current
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
  • Maintained friendly and professional customer interactions.
  • Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.
  • Complied with regulatory guidelines and requirements.
  • Consulted customers to boost product sales and services.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.

Sales Associate, Purchasing Agent

Romla Ventilators Inc
03.1997 - 12.2007
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Worked directly with the owners as a translator.
  • Learned the products sold and also worked in the plant to manufacture the same products to understand the building processes
  • As purchasing agent i worked with the vendors to get the best possible prices for the company.

Branch Manager

Pasadena Refinishing
02.1987 - 02.1997
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
  • Was Later hired to manage the international operations in Mexico overseeing 4 pants with over 300 employees.

Education

Associate of Arts - Business Management

University of Phoenix
Tempe, AZ
01.2009

Skills

  • Team Supervision
  • Client Relationship Management
  • Relationship building and management
  • Coaching and Mentoring
  • Strong team-builder
  • Decision-Making
  • Training and Development
  • Conflict Resolution

Timeline

Branch Manager

Russell Sigler Inc
12.2007 - Current

Sales Associate, Purchasing Agent

Romla Ventilators Inc
03.1997 - 12.2007

Branch Manager

Pasadena Refinishing
02.1987 - 02.1997

Associate of Arts - Business Management

University of Phoenix

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Arthur Salcido