Arthur Schoonover
Mountain Home,TX
Summary
Dynamic sales leader with a proven track record at Ken Stoepel Ford, excelling in CRM proficiency and team leadership. Leveraged expert negotiation and objection handling skills to surpass sales goals, fostering significant client satisfaction and loyalty. Demonstrates exceptional product knowledge and customer liaison abilities, driving robust sales growth and team performance.
Overview
17
17
years of professional experience
Work History
Sales Consultant
Ken Stoepel Ford Lincoln | Central Texas | Ford Dealer
01.2020 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Responded to telephone and in-person requests for information.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
Assistant Manager
Whataburger
07.2019 - 12.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Assistant General Manager
Lytle Land & Cattle
05.2016 - 06.2019
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Resolved problems promptly to elevate customer approval.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
- Managed team schedule with eye for coverage needs and individual strengths.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
- Established strong relationships with local vendors to secure high-quality products at competitive prices for our customers'' enjoyment.
Server/Bartender
Lytle Land & Cattle
02.2012 - 05.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Lifeguard
Abilene Swim Club
05.2008 - 09.2011
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Upheld hygiene standards in pool and surrounding area.
Education
Exercise Science - Physical Therapy
McMurry University
Abilene, TX05.2016
Skills
- CRM proficiency
- Objection handling
- Prospecting skills
- Cold-calling
- Web technologies and services
- Customer liaison
- Demonstrations
- Contract negotiation and closing tactics
- Exceeds sales goals
- Pipeline building
- Post-sales support
- Negotiation Tactics
- Product Knowledge
- Inventory Management
- Team Leadership
- Sales Training
- Stock management
- Sales Promotion
Affiliations
Leadership Kerr County
Timeline
Sales Consultant
Ken Stoepel Ford Lincoln | Central Texas | Ford Dealer
01.2020 - Current
Assistant Manager
Whataburger
07.2019 - 12.2019
Assistant General Manager
Lytle Land & Cattle
05.2016 - 06.2019
Server/Bartender
Lytle Land & Cattle
02.2012 - 05.2016
Lifeguard
Abilene Swim Club
05.2008 - 09.2011
Exercise Science - Physical Therapy
McMurry University
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