Summary
Overview
Work History
Education
Skills
Skydiving
Languages
Timeline
Generic

Arthur Seppa

St. Petersburg,FL

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

7
7
years of professional experience

Work History

Server

Ponte Modern American
02.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Through menu knowledge, addressed dietary restrictions and allergies for safety of guests, highly knowledgeable of wine and spirits lists.
  • Coordinated with Chefs to ensure any special adjustments were made for the guest properly.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences, team service from start to finish.

Server Lead

Prime Steakhouse
01.2022 - 02.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Closed every shift, managed server checkouts, ensured restaurant was closed and cleaned properly every night at the end of shift.
  • Worked with Chef and GM on restaurant inventory monthly.

Server

Rosebud's Steakhouse
07.2021 - 01.2022
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

A/V Tech

Victory Hill Entertainment
03.2020 - 07.2021
  • Consistently met tight deadlines by prioritizing tasks, effectively managing time, and working efficiently under pressure.
  • Oversaw and assisted building looms, server racks, and audio boards specifically designed for current show.
  • Traveled to Canada to install show, ran a crew of 12 stagehands, oversaw all wiring, building of sets, and function of all aspects of show.
  • Assisted lead programmer and helped train on-site show manager.

Server/PDR Captain

The Palm Restaurant
01.2017 - 01.2020
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • PDR Captain of large private parties, coordinated with sales manager to ensure proper event set up and managing time to guarantee the turn and reset for the next party.
  • Worked in high volume restaurant, managing turn times, proper communication with BOH, and upholding The Palm's high standards.

Education

Bachelor of Science - Horticulture

Michigan State University
East Lansing, MI
03.2011

Skills

  • Daily specials memorization
  • Professional Appearance
  • Complete fluency in German
  • Punctual and professional
  • Wine service
  • High-volume dining

Skydiving

This life changing hobby has boosted my confidence, my health, and decision making abilities.

Languages

German
Native or Bilingual

Timeline

Server

Ponte Modern American
02.2023 - Current

Server Lead

Prime Steakhouse
01.2022 - 02.2022

Server

Rosebud's Steakhouse
07.2021 - 01.2022

A/V Tech

Victory Hill Entertainment
03.2020 - 07.2021

Server/PDR Captain

The Palm Restaurant
01.2017 - 01.2020

Bachelor of Science - Horticulture

Michigan State University

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Arthur Seppa