Summary
Overview
Work History
Education
Skills
Timeline
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Arthur Sustaita

713 902 8436
Houston,TX

Summary

Dynamic Owner Operator with a proven track record at Permanent Solutions Foundation Repair LLC, excelling in operations management and customer service. Skilled in business planning and sales negotiation, I enhanced customer satisfaction through high-quality service and effective communication, while

training teams to achieve operational

excellence and streamline processes for cost reduction.

Im a hard worker and i learn very fast

I dont drink or do drugs and im very reliable

Overview

10
10
years of professional experience

Work History

Owner Operator

Permanent Solutions Foundation Repair Llc
06.2022 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
  • Trained and motivated employees to perform daily business functions.

Lead

Garcia Foundation Repair a N D Home Remodeling
01.2017 - 06.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Lead Order Puller

Esmer Tile Distribution Center
01.2015 - 01.2017
  • Checked each order for completeness and accuracy.
  • Minimized backorders by diligently monitoring inventory levels and escalating low stock issues to the appropriate personnel.
  • Loaded and unloaded freight containers and deliveries.
  • Optimized workflow through effective collaboration with other departments such as receiving, shipping, and customer service.

Education

N/a -

Sam Houston High School
Houston, TX

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning
  • Sales negotiation
  • Spx machine single action pump operator
  • Know how to use basic tools skillsaw reciprocal saw nail gun ect
  • Know how to read a tape measure
  • I can lift heavy materials or equipment
  • Hard worker

Timeline

Owner Operator

Permanent Solutions Foundation Repair Llc
06.2022 - Current

Lead

Garcia Foundation Repair a N D Home Remodeling
01.2017 - 06.2022

Lead Order Puller

Esmer Tile Distribution Center
01.2015 - 01.2017

N/a -

Sam Houston High School

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Arthur Sustaita713 902 8436