Arthur Vasquez
Austin,TX
Summary
Served as a Public Servant for 30 years. Highly motivated, dedicated and respected, with success implementing strategic approaches to streamline operations. Recognized for performance in operations and customer care. Strong ability and personality to maintain relations, control costs and achieve continuous process improvement. Successful at motivating, training and developing team members to achieve higher goals and exceed expectations. Take ownership and accountability of assigned task and strive to bring credibility to the organization.
Overview
38
38
years of professional experience
Work History
Transportation Specialist
Nationwide Organ Recovery Transport Alliance
Austin, Texas
08.2024 - Current
- Maintained communication with medical staff to ensure accuracy and smooth transfer processes of organs, blood, and tissue samples.
- Reviewed transportation policies to enhance operational effectiveness and compliance.
- Kept transportation operations in compliance with company, legal and safety requirements.
- Communicated regularly with dispatch regarding changes in routes, or estimated arrival times.
- I paid close attention to route conditions, weather safety, and rerouted to direct safe and efficient trips.
- Managed documentation for compliance with corporate policies and procedures.
- Coordinated organ transportation logistics for timely and safe deliveries.
- performed vehicle maintenance inspections to ensure operational readiness.
Disaster Reservist
City of Austin Homeland Security Emerg Mgmt
Austin, Texas
11.2022 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
Director 2
Texas Div of Emerg Mgmt/ Via Peak Performers
San Antonio, Texas
09.2023 - 07.2024
- I was contracted by the Texas Division of Emergency Management (TDEM) via Peak Performers Temp agency.
- While under contract I was under the direction of the TDEM Logistics Chief and assisted the Logistic Specialist with daily operational activities and needs
- Tasked with moving inventory from the existing warehouse to a new facility.
- Assisted with directing the organization's daily operations, ensuring compliance with applicable laws, regulations, and safety.
- Assisted with directing operations to improve efficiency and increase productivity.
- Facilitated collaboration between teams by encouraging open communication channels.
- I was lead in updating inventory and reorganizing stock.
- Filled logistical request, created bills of lading for state level emergency needs
Director 2,
Texas Div of Emerg Mgmt/ Via Peak Performers
San Antonio, TX
04.2020 - 08.2022
- While under contract, I was Under the direction of the TDEM Logistics Unit Chief, and assisted the Logistic Specialist with daily operational activities and needs
- In coordination with the TDEM Unit Chief of Disaster Finance, procured transportation for the return of personal protective equipment which had not met standards or needs of TDEM.
- Tasked with overseeing warehouse operations in the absence of the Logistic Specialist
- Researched invoices to ensure PO's, quantities and accuracy of returned stock
- Supported agency by creating Bill of Ladings and maintaining proper records of returned equipment
- Transitioned to assisting with receivables, as well as shipping, and was tasked with role of Safety Officer.
- Assumed responsibility of the durable medical equipment, which included researching PO's, and establishing a process for building accessory kits and ensuring accurate records were maintained.
- Presented and implemented new ideas for the deployment and return of the durable medical equipment
- Maintained inventory of consumables and built accessory spreadsheets for each ventilator and humidifier we stocked
- Instructed and supervised personnel tasked with building accessory kits for each Humidifier and ventilator
- With the re-deployment of personnel, I asumed the role of Dock Logistics which included, shipping, receiving and documentation of receivables
- In conjunction with officers from the Army and Air Force Guard, supervised military personnel tasked with warehouse operations
- Filled request and created BOL's for PPE, COVID Test Kits, Humidifiers, Ventilators and state level emergency needs.
General Manager
Segovia Produce Ltd.
Austin, Texas
11.1989 - 07.2019
- Established customer relations and maintained Mission and Vision of the company
- Streamlined operational efficiencies by coordinating staff development and succession planning.
- Ensured sales and service strategies to improve revenue and retention.
- Conversed with clients daily and addressed issues and concerns
- Tracked daily and weekly sales to ensure goals were being met
- Met regularly with management and sales staff; discussed customer relations and issues or concerns and how best to address them
- Addressed owner concerns and questions
- Ensured safety was adhered to following OSHA guidelines
- Encouraged daily, counseled and disciplined employees as needed
- Approved hiring, monitored sick leave and scheduled vacation to maintain operational efficiency
- Approved purchasing and tasked with weekly pricing of products
- Monitored supplier operations to verify scheduling, price, quantity and quality of products received
- Monitored truck safety by ensuring maintenance schedule was adhered to and receiving driver feedback
- Developed routes, and scheduled deliveries to increase service and efficiency (between 400 and 500 deliveries on an average day)
- Addressed evening staff and ensured all customer requests had been satisfied before leaving for the day
Fire Lieutenant
Austin Fire Department
Austin, Texas
01.1988 - 05.2018
- Certified as a Fire officer, Fire inspector, Fire Instructor, EMT B, and Hazardous Material Tech.
- Received training in Emergency Management, Public Safety, Fire Safety, Fire Management, Fire Protection, and Homeland Security
- Through proper training and experience, ensured the safety of personnel and citizens we served
- Prepared, trained and directed personnel to ensure the best care was administered to those in need
- Responded to fires, medical emergencies, Hazmat alarms and quickly evaluated the emergency to mitigate the incident and preserve life and property.
- Conducted fire prevention and suppression operations.
- Performed fundamental firefighter and driver duties when an incident dictated.
- Prepared records and reports of company responses to fires or other emergencies.
- Fulfilled the duties of the station Captain in his absence
- Maintained company integrity and knowledge through company schools and training.
- Ensured all crew members maintained certifications and encouraged advancement
- Assisted with training probationary firefighters
- Handled all delegated tasks and Public Education request and earned a reputation for completing assigned task ahead of schedule.
Education
High School Diploma -
Travis High School
Austin, TX05.1980
Skills
- Strong creative vision
- Calm under pressure
- Supervision, training and crew direction
- Logistics management
- Top talent recruiting, hiring and retention
- Leadership and team building
- Employee scheduling
- Safety assurance
- Product costing
- Purchasing and planning
- Sales expertise
- Customer experiences
- Customer retention
- Vendor relationships
- Profit and loss accountability
Timeline
Transportation Specialist
Nationwide Organ Recovery Transport Alliance
08.2024 - Current
Director 2
Texas Div of Emerg Mgmt/ Via Peak Performers
09.2023 - 07.2024
Disaster Reservist
City of Austin Homeland Security Emerg Mgmt
11.2022 - Current
Director 2,
Texas Div of Emerg Mgmt/ Via Peak Performers
04.2020 - 08.2022
General Manager
Segovia Produce Ltd.
11.1989 - 07.2019
Fire Lieutenant
Austin Fire Department
01.1988 - 05.2018
High School Diploma -
Travis High School