Arthur Wesley
West Palm Beach,FL
Summary
Professional healthcare worker with extensive experience in providing compassionate patient care and support. Expert in patient mobility, personal care tasks, and monitoring vital signs. Strong focus on team collaboration and delivering optimal patient outcomes. Reliable and adaptable to changing needs, ensuring high standards and results in all situations.
Professional with history in remote customer service, skilled at delivering exceptional support and resolving client issues efficiently. Adept at utilizing communication skills and technical proficiency to enhance user experiences and meet organizational goals. Collaborative team player with focus on achieving results and adapting to changing needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Travel CNA
Royalty Homecare Agency
05.2024 - 03.2025
- Developed strong rapport with patients through empathetic listening skills and effective communication techniques that eased anxiety during transitions between facilities.
- Exhibited strong organizational skills by efficiently managing workloads in fast-paced environments with minimal supervision.
- Expanded professional knowledge by attending continuing education courses, seminars, and workshops relevant to the travel CNA role.
- Assisted in maintaining a safe and comfortable environment for patients, resulting in positive feedback from both patients and staff.
- Displayed cultural sensitivity while working with diverse populations across various geographic locations throughout the US.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Team Member
Walgreens
01.2024 - 04.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Sales Advisor
Warby Parker
08.2023 - 12.2023
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Created customized solutions for clients'' unique needs, resulting in enhanced customer loyalty.
Assistant Store Manager
Claires Stores Inc
05.2023 - 10.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Fragrance Consultant
Sephora
12.2022 - 03.2023
- Provided feedback to management on customer preferences and trends observed during interactions on the sales floor.
- Assisted customers in selecting the perfect gift for special occasions, resulting in repeat business and increased sales.
- Contributed to store''s overall sales goals by consistently meeting or exceeding personal sales targets.
- Established rapport with clients through attentive listening and engaging conversations about their fragrance interests.
Music Specialist
Scan Harbor INC
05.2022 - 08.2022
- Enhanced student performance by incorporating music theory and practical skills in lessons.
- Developed strong relationships with parents, keeping them informed about their child''s progress and involving them in musical activities.
- Managed classroom effectively, ensuring a safe, supportive environment for all students.
- Promoted collaboration among peers by facilitating group projects where students worked together to create original compositions or arrangements of existing pieces.
Assistant Manager
Forever 21
09.2021 - 03.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Insurance Verification Specialist
Asurion
04.2021 - 01.2022
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Updated patient records with accurate, current insurance policy information.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
Education
Associate of Arts - Nursing
Academy For Nursing & Health Occupations
West Palm Beach, FL10-2025
Skills
- Vital signs monitoring
- HIPAA compliance
- Compassionate care
- Direct patient care
- Reliable team player
- Recording vital signs
- Patient-focused care
- Patient lifting
- Safety precautions
- Computer skills
- Customer service
- Microsoft office
Certification
- CNA - Certified Nurse Assistant
Timeline
Travel CNA
Royalty Homecare Agency
05.2024 - 03.2025
Team Member
Walgreens
01.2024 - 04.2024
Sales Advisor
Warby Parker
08.2023 - 12.2023
Assistant Store Manager
Claires Stores Inc
05.2023 - 10.2023
Fragrance Consultant
Sephora
12.2022 - 03.2023
Music Specialist
Scan Harbor INC
05.2022 - 08.2022
Assistant Manager
Forever 21
09.2021 - 03.2022
Insurance Verification Specialist
Asurion
04.2021 - 01.2022
Associate of Arts - Nursing
Academy For Nursing & Health Occupations
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