ARTHUR BUCK RAYMOND
CHESAPEAKE,VIRGINIA
Summary
Adaptable Manager offers 30 years of experience coordinating operations to achieve organizational and information security goals. Communicative team leader with expertise in strategic planning and information security management. Committed to driving improvements through innovation and leadership.
Overview
37
37
years of professional experience
Work History
Manager IT
GRIFOLS SHARED SERVICES NORTH AMERICA
05.2021 - 03.2023
- Information Security – Global Governance
- Created Global Information Security policy, standard, process documents and managed updates in accordance with ISO27001 / ISO27002 and National Institute of Standards and Technology (NIST) security frameworks
- Advised Global Director Information Security on cyber security policies, processes, and procedural changes based on ISO 27001, ISO 27002, NIST, and General Data Protection Requirements framework/requirements
- Responsible for baseline cyber security assessments for six Grifols acquired companies and security measures required for alignment to Grifols security standards
- Created and updated baseline information security assessment procedure and associated controlled forms for optimal security framework alignment
- Coordinated with remote IT teams on security optimization measures and managed security hardening for acquired companies.
Manager
Infrastructure Information Security
10.2019 - 05.2021
- Responsible for enterprise IT security management for Grifols North American holdings companies (six business units) across North America
- During an acquisition, managed (on-site) full network recovery operations following reported ransomware (RYUK) attack
- Coordinated with third-party security vendors (Serval and Incide) for outsourced tasks of the recovery
- Attacker presence was effectively removed from Active Directory (AD) and encrypted servers, email, file shares, and AD were rebuilt from scratch using clean back-ups
- Performed IT infrastructure security hardening for newly acquired manufacturing site to include the following:
- Oversight for new perimeter firewall installation and policy optimization (Check Point);
- Managed installation of new Anti-virus solution (McAfee) across the enterprise;
- Managed installation of enterprise vulnerability scanner agent (Qualys);
- Directed the creation new segregated LAN segments to host new secure infrastructure using existing Cisco switch infrastructure;
- Directed the rebuild of the Cisco Identity Services Engine server using Cisco vendor;
- Managed zone firewall (Cisco ASA, Palo Alto) policy optimization for multiple network segments to limit traffic to business-critical functions only;
- Managed deployment of Microsoft multi-factor authentication (MFA);
- Optimized enterprise password policy changes for improved security (complexity, length, expiration)
- Achieved: zero security breaches for entire oversight period.
Senior Manager Information Security
Biotest AG/ Nabi Biopharmaceuticals Corp
01.2013 - 10.2019
- Advised Chief Information Officer on information security posture based on SIEM threat intelligence, AV, and vulnerability scan data
- Responsible for management of US enterprise network IT security architecture
- Implemented and served as admin for network security SIEM (Splunk Enterprise)
- Implemented and served as admin for enterprise vulnerability scanner tool (Nessus Pro)
- Co-managed with enterprise network secure email solution (Proof Point)
- Co-managed enterprise AV solution (Microsoft)
- Coordinated with IT infrastructure team for monthly and emergency security patch/update management and verification
- Coordinated with network engineer on reconfiguration of restricted management console connection to perimeter firewall using jump box
- Created and published monthly information security awareness newsletters
- Example content: clean desk policy, strong passwords use, email security, phishing, whaling, smishing, social engineering, ransomware, zero-day exploits
- And other Advanced Persistent Threat risk, Importance of VPN use at work and home, general security recommendations for use at home, etc
- Managed and coordinated enterprise network third-party PEN testing (Cisco vendor) for selected business segments (two year frequency)
- Managed enterprise security remediation and mitigation following PEN testing (every two years)
- Achieved: zero security breaches during entire oversight period.
Regional Quality Manager
Nabi Biopharmaceuticals Corp, Midwest Plasma Center Region
06.2007 - 01.2013
- Managed Quality Assurance Specialist (QAS) performance and compliance for seven plasma collection facilities.
- Performed quality inspections in accordance with U.S. Food and Drug Administration (FDA) 21 CFR and EU Health Ministry requirements.
- Completed regional audit responses to FDA, EU, plasma customer, CLIA and COLA.
- Hired and trained QAS candidates to support plasma center operations.
- Hosted and led FDA and EU licensing inspections for new plasma center locations.
- Prepared regional quality compliance reports for Director Plasma Quality.
- Region achieved consistent high quality performance for regulatory and customer audits.
Manager Regulatory/SOP Support Services
Nabi Biopharmaceuticals Corp
Chesapeake, VA
01.2001 - 06.2007
- Condensed 138 Standard Operating Procedures (SOP’s) into 76 SOP’s through the elimination of redundancy and streamlining procedures
- Maintained SOP / Form revision process for the plasma division (nine centers)
- Coordinated and led the plasma industry’s first company-wide migration from the telephonic National Donor Deferral System (NDDR) to a web-based system
- User management for National Donor Deferral Registry connectivity process for nine collection centers, corporate headquarters, and IT department
- Prepared audit responses (60 - 90 per year) to US Food and Drug Administration (FDA), German Health Ministry, Clinical Lab Improvement Amendments / Commission on Office Lab Accreditation and other customers for company plasma centers
- Drafted new immunization program SOP’s, informed consents, and associated forms for submittal to CBER
- Revised / Developed Operations Qualifications for Oracle Web-based deferral registry version changes through coordination with software developer (5D) and IT Department
- Executed Operations Qualifications for each software version change.
Senior Center Manager
Nabi Biopharmaceuticals Corp
Norfolk, VA
09.1998 - 01.2001
- Managed 3 plasma collection centers (Scranton, PA, Allentown, PA, Norfolk, VA).
- Prepared operating budgets and assisted other managers in cost control measures.
- Mentored new manager in Scranton center.
- Audited other company plasma centers for cost control and regulatory compliance.
- Interpreted production measurement tools to successfully reduce customer / plasma unit processing time and increase productivity.
Biomedical Center Manager
Nabi Biopharmaceuticals Corp
Norfolk, Virginia
10.1995 - 01.2001
- Managed operating budget for 36 bed / 40 employee Blood Plasma Collection Center
- Achieved 116% of budgeted gross margin through increased production and cost control
- Developed key supervisory personnel through coursework in priority management / scheduling for peak donor hours / improved customer service / improved organization skills
- Selected and trained 6 center management trainees for company plasma centers
- Implemented phlebotomy and medical reception externship utilizing two local trade schools ion order to create a pool of trained candidates from which to select future employees
- Managed implementation of the computerized Donor Management System and ATM installation
- Analyzed production backlogs and implemented the appropriate corrective action to decrease customer / unit processing time
- Converted the center from Baxter Auto C machines to Haemonetics PCS 2’s
- Maintained uninterrupted center operation during a $400K center renovation
- Formed strong associations with local area businesses and civic leagues in order to maintain harmonious business environment
- Received the Bayer Pharmaceuticals 1998 William A
- Tarelton Award for Operational Excellence, Quality, and Community involvement
- Achieved high plasma volume collection performance and quality awards.
Battalion Executive Officer
US Army National Guard
04.1991 - 05.2002
- Support Tactical Operations Center / S-3 / S-2 and other duties as assigned such as Brigade Tactical Operations Center communications relay
- Assist Battalion Maintenance Officer to minimize equipment deadline status.
Commissioned Officer - Captain, Infantry
United States Army Reserve
07.1991 - 05.2002
- JPAS Secret Clearance (Inactive)
- Honorable Discharge 2002
Army Infantry Officer, 2LT, 1LT
US Army National Guard
01.1987 - 01.2001
- 120th Infantry (Mech) Separate 30th Infantry Brigade 4.2 inch (107mm) Mortar Platoon Leader
- Responsible for training readiness of Heavy Mortar Platoon
- Army Training and Evaluation Program preparation / exercise planning.
- Formulated and led unit through offensive operations, including organizing mortar assaults and tasking assault units.
- Infantry Platoon Leader A Company 2nd Platoon 1-120 Infantry (Mech) Separate.
- Improve training readiness of Mechanized Infantry Platoon.
- Develop junior Non-Commissioned Officers (NCO’s) in collaboration with senior NCO’s / Company Commander.
Business and Technical Manager
FEDERAL PAPERBOARD
Riegelwood, NC
01.1989 - 01.1993
- 24K Ton / Year Sodium Chloride Plant
- Maximized production through off-peak energy rates to reduce operating costs
- Scheduled / supervised all plant maintenance to limit equipment down time
- Ordered all raw materials for production
- Prepared annual operating budget for VP Operations based on projected fixed / variable costs
- Consistently achieved budgeted production and successful cost containment
- Maintained positive union relations with no grievances files during tenure by coordinating all maintenance through appropriate union representatives and shop stewards
- Interpreted piping and instrumentation diagrams in order to assist the maintenance crews to make repairs and restore operations.
Managed Quality Assurance Specialist
JPAS, North Carolina National Guard
10.1985 - 03.1991
- (QAS) performance and compliance for seven plasma collection facilities (Lincoln NE, Vermillion, SD, Brookings, SD, Austin-town, OH, Iowa City, IA, Santa Fe, NM, and San Antonio, TX)
- Performed quality inspections in accordance with Food and Drug Administration (FDA) 21 Code of Federal Regulations and European Union (EU) Health Ministry requirements
- Completed regional audit responses to FDA, EU, plasma customer, Clinical Laboratory Improvement Amendments, (CLIA), and Commission on Office Laboratory Accreditation (COLA)
- Hired and trained QAS employees to support plasma center operations
- Hosted FDA and EU licensing inspections for new plasma center locations
- Prepared periodic quality compliance performance reporting for Director, Plasma Quality
- Region achieved consistent high quality performance for regulatory and customer audits.
Battalion Fire Support Officer
US Army National Guard
Wilmington, NC
10.1986 - 11.1987
- Advise / Support Battalion Commander on tactical deployment of indirect fire support.
Education
MS -
12.2012
GPA: 3.83
BS - Biology
05.1986
Skills
- Security hardening
- Network security incident recovery
- Project coordination
- Strong leadership
- Team-building skills
- Continuous improvement goal
Timeline
Manager IT - GRIFOLS SHARED SERVICES NORTH AMERICA
05.2021 - 03.2023
Manager - Infrastructure Information Security
10.2019 - 05.2021
Senior Manager Information Security - Biotest AG/ Nabi Biopharmaceuticals Corp
01.2013 - 10.2019
Regional Quality Manager - Nabi Biopharmaceuticals Corp, Midwest Plasma Center Region
06.2007 - 01.2013
Manager Regulatory/SOP Support Services - Nabi Biopharmaceuticals Corp
01.2001 - 06.2007
Senior Center Manager - Nabi Biopharmaceuticals Corp
09.1998 - 01.2001
Biomedical Center Manager - Nabi Biopharmaceuticals Corp
10.1995 - 01.2001
Commissioned Officer - Captain, Infantry - United States Army Reserve
07.1991 - 05.2002
Battalion Executive Officer - US Army National Guard
04.1991 - 05.2002
Business and Technical Manager - FEDERAL PAPERBOARD
01.1989 - 01.1993
Army Infantry Officer, 2LT, 1LT - US Army National Guard
01.1987 - 01.2001
Battalion Fire Support Officer - US Army National Guard
10.1986 - 11.1987
Managed Quality Assurance Specialist - JPAS, North Carolina National Guard
10.1985 - 03.1991
Cybersecurity, University of Maryland Global - MS,
University of North Carolina - BS, Biology