Arthur Lee Newman
Taylorsville,MS
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Devoted Funeral Director with extensive experience in industry and talent for consoling bereaved families. Patiently counsels families, as well as clients exploring pre-need future funeral options.
Overview
18
18
years of professional experience
Work History
Licensed Funeral Director, Manager
South Mississippi Funeral Services
01.2005 - Current
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Picked up deceased at private homes, hospitals and county morgues.
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Closed and secured caskets and led funeral corteges to churches and burial sites.
- Discussed nature of funeral service, disposition of remains and funeral costs with family members.
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
- Secured and filed burial permits and made funeral arrangements.
- Arranged transportation between sites for remains, mourners, pallbearers and members of clergy.
- Communicated with insurance companies to secure death benefits for payment of services.
- Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
- Drafted and published obituaries on behalf of families served.
- Helped families select funeral and burial details from range of available options.
- Arranged clergy, music and other service details for clients.
- Assisted clients with pre-arranging funeral services.
- Worked with cemeteries to schedule grave opening and closing.
- Managed timing of floral deliveries for multiple services per day.
- Completed death certificates, burial permits and other legal documents for families.
- Coordinated transportation of remains between medical facilities, funeral home and burial locations.
- Supported grieving loved ones through difficult time and aided with details such as obituary notice wording.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Controlled costs to keep business operating within budget and increase profits.
- Established team priorities, maintained schedules and monitored performance.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
No Degree - General Studies
Jones County Junior College
Ellisville, MS01.1997
GED -
George County High School
Lucedale, MS05.1995
Skills
- Schedule Burials
- Community Assistance Knowledge
- Team Management
- Payment Collection
- Office Cleaning
- Cremation Urns
- Delivery Schedules
- Securing Permits
- Knowledge of Software Program
- OSHA Regulations
- Coroner Support
- Family Counseling
- Funeral Planning
- Home and Hospital Removals
- Dressing and Casketing
- Staff Scheduling
- Time Management
- Obituary Writing
Timeline
Licensed Funeral Director, Manager
South Mississippi Funeral Services
01.2005 - Current
No Degree - General Studies
Jones County Junior College
GED -
George County High School
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