Arthur (Ray) Cole
Murrieta,CA
Summary
Results-driven recovery professional with comprehensive experience in overseeing recovery operations and optimizing processes. Known for enhancing recovery efficiency and ensuring high-quality outcomes through strategic planning. Emphasizes teamwork and adaptability to meet evolving demands and achieve organizational goals.
Overview
27
27
years of professional experience
Work History
Recovery Manager
W.S.O.
Murrieta, CA
03.2023 - Current
- Analyzed data trends to identify areas for process improvement and recovery optimization.
- Streamlined communication channels between departments to improve response times during recovery efforts.
- Managed a diverse portfolio of complex cases, balancing priorities to achieve successful outcomes across all assignments.
- Work an elevated cue.
Owner/Operator
Self (Chef Ray Cole)
Murrieta, CA
02.2017 - Current
- Prepared and served meals for small dinner parties and large events and complied with diet requests and special accommodations.
- Planned menus that incorporated healthy, fresh food sourced from local farmers and stores.
- Received consistently positive feedback from clients for exceptional taste and presentation of prepared meals.
- Conducted comprehensive nutritional analyses of dishes to accommodate clients'' specific health goals or dietary restrictions.
- Developed and maintained an extensive repertoire of recipes to cater to diverse tastes and dietary requirements while staying current with global food trends.
- Showcased culinary expertise by preparing a wide range of international cuisines, adapting recipes based on client preferences.
- Studied cultures and cuisines of various areas around world in effort to prepare authentic dishes.
Kitchen Manager
Dukes Mesquite Grill
Temecula, CA
03.2023 - 11.2023
- Supervised kitchen operations, ensuring adherence to health and safety regulations.
- Developed and implemented efficient food preparation processes, improving workflow.
- Trained and mentored kitchen staff, enhancing team performance and skills.
- Conducted inventory management, optimizing stock levels and reducing waste.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Run the line
Cook
The Urban Craft Eatery
Canyon Lake Ca
01.2022 - 12.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Showcased excellent knife skills for precise cutting and preparation of various ingredients.
- Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Collaborated with management team to develop new menu items.
- Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
Kitchen Manager
Moto Deli
Solana Beach, CA
04.2016 - 05.2017
- Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
- Fostered culture of continuous improvement, encouraging staff to contribute ideas for operational enhancements.
- Run the line/kitchen
Part Owner and Operator
Focoso (Wood Fired Oven Pizza Truck)
Chandler, AZ
06.2013 - 02.2015
- Developed strategic marketing initiatives to enhance brand visibility and customer engagement.
- Built a loyal clientele base through personalized attention to client needs and consistently delivering outstanding results on every project undertaken.
- Developed strong partnerships with suppliers, leading to improved product quality and better pricing for our business.
Server
The Perch
Chandler, AZ
01.2012 - 08.2013
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables simultaneously, ensuring timely and accurate order delivery.
- Collaborated with kitchen staff to streamline food preparation processes.
- Trained new servers on menu details and service protocols, fostering a knowledgeable team.
- Cicerone and sommelier training.
Senior Representative
A.R.S. National Services (collections)
Escondido, CA
01.1999 - 03.2010
- Managed complex client accounts, ensuring satisfaction and retention through proactive communication.
- Mentored junior representatives, fostering skill development and promoting a collaborative team environment.
- Supported team members in their daily tasks, fostering a cohesive and productive work environment.
- Managed high-volume workload while maintaining strong attention to detail and accuracy.
- Conducted regular reviews of operations and identified areas for improvement.
Education
Communications
Sacramento State
Sacramento, CAAssociate of Arts - Psychology
Sacramento City College
Sacramento, CA05-1995
High School Diploma -
Lincoln High
San Francisco, CA05-1992
Skills
- Performance appraisals
- Attention to detail
- Excellent communication
- Adaptability and flexibility
- Verbal and written communication
- Problem resolution
- Managing operations and efficiency
- Analytical thinking
- Hiring and training
- Goal setting
Timeline
Recovery Manager
W.S.O.
03.2023 - Current
Kitchen Manager
Dukes Mesquite Grill
03.2023 - 11.2023
Cook
The Urban Craft Eatery
01.2022 - 12.2022
Owner/Operator
Self (Chef Ray Cole)
02.2017 - Current
Kitchen Manager
Moto Deli
04.2016 - 05.2017
Part Owner and Operator
Focoso (Wood Fired Oven Pizza Truck)
06.2013 - 02.2015
Server
The Perch
01.2012 - 08.2013
Senior Representative
A.R.S. National Services (collections)
01.1999 - 03.2010
Communications
Sacramento State
Associate of Arts - Psychology
Sacramento City College
High School Diploma -
Lincoln High