Artina Hamilton
Tallahassee,Florida
Summary
Dedicated Cosmetologist, Salon Manager, Salon Owner who is an avid multitasker in overseeing daily salon operations in frequently busy settings. Adept at quickly assessing client needs and ensuring sufficient resources to maintain optimal client service levels. Exceptionally skilled at timely conflict resolution strategies. CORE COMPENTENCIES Revenue Generation, Profit Maximization and Strong Leadership.
Accomplished Salon Stylist/Owner possessing multifaceted experience and success re-energizing and restructuring organizations, developing strategic initiatives and capturing emerging business opportunities. Results-oriented, decisive leader adept at forging lucrative relationships with distributors and clients.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Salon Stylist/Salon Owner/Operator
Just Ask Dont Stare Llc
Tallahassee, FL
01.2015 - Current
- Oversaw and reviewed budgets, forecasts, revenues, and expenses
- Maintained all salon activities, including hiring and firing, supervising employees, and training staff of 5 or more
- Implemented and managed salon daily quality process, including goal communication, staff member empowerment, product and performance compliance, service recovery, and problem prevention
- Disseminates feedback from comment cards, guest satisfaction and service failure measurements and coaches accordingly
- Implemented solid cost control measures to improve profits by significant margins
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Learned and remained updated on statutory requirements and regulations.
Salon Stylist/General Manager of Operations
Just Ask Dont Stare/ Styles By Artina
Tallahassee, Florida
08.2004 - 01.2014
- Accomplished multiple tasks within established time frames.
- New employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Conducted monthly inventories of raw materials and components on work floor.
- Recorded inventory sales into organization's weekly income report.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations for staff of 5 or more, Multi Cultural Cosmetologist Specializing in precision cutting, hair coloring, chemical straighteners, hair extensions, hair styling of natural and chemically treated hair, Waxing, Nail technician, Pedicures, and Make up application
Education
Associate of Business Administration - Business Administration And Management
Tallahassee Community College
Tallahassee, FL08.1995
No Degree - Business Administration And Management
Texas Southern University
Houston, TX08.
Cosmetology - Cosmetology
Lively Technical Center
Tallahassee, FL08.2004
Skills
- Management Training
- Morale Improvements
- Business Leadership
- Department Oversight
- Supplier Monitoring
- Government Rules and Regulations
- Financial Statement Review
- Operational Efficiency
- Problem Anticipation and Resolution
- Customer Loyalty
- Customer Inquiries
- Advertising Campaign Development
- Business Growth Initiatives
- Effective Working Relationships
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 7 staff members.
Certification
- Florida Cosmetology License - 2004
- Texas Cosmetology License - 2005
- Georgia Cosmetology License - 2015
- Redkin Training & Certification - 2006
- Aveda Product Training -2008
- Pureology Product Training - 2009
- Kenra Product Training - 2012
- Mizani Product Training & Certification - 2007
- Design Essential Training & Certification- 2008
Timeline
Salon Stylist/Salon Owner/Operator
Just Ask Dont Stare Llc
01.2015 - Current
Salon Stylist/General Manager of Operations
Just Ask Dont Stare/ Styles By Artina
08.2004 - 01.2014
Associate of Business Administration - Business Administration And Management
Tallahassee Community College
No Degree - Business Administration And Management
Texas Southern University
Cosmetology - Cosmetology
Lively Technical Center
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