Artis Payne
Columbus,GA
Summary
Motivated Assistant Manager with several years of experience juggling multiple priorities to keep the operation running smoothly. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Rolling Hills Food Service
Columbus, GA
02.2024 - Current
- Maintained up-to-date knowledge of company products and services.
- Supervised daily operations including scheduling shifts, assigning duties.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to staff members on daily tasks, projects, and objectives.
- Coordinated with other to ensure smooth flow of operations.
- Resolved conflicts between team members in an effective manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Reviewed completed work to verify consistency, quality, and conformance.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
1st Cook
Rolling Hills Food Service
Columbus , GA
01.2015 - 02.2024
- Supervised and trained kitchen staff on proper preparation techniques.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Coordinated orders to expedite food from kitchen according to cook time.
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Adhere to food safety standards when storing and preparing foods.
- Set up work stations prior to opening to minimize prep time.
- Requested supplies and equipment orders, explaining needs to managers.
- Check quality of food products to meet high standards.
- Provided guidance to new cooks regarding food preparation methods and techniques.
- Monitored temperatures of prepared food and cold-storage areas.
Key Holder
Dollar General Store
Columbus, GA
07.2015 - 10.2018
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
- Replenished merchandise displays throughout the store as needed.
- Captured customer information to maximize future clienteling opportunities.
- Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
- Directed and supervised staff performance.
- Performed daily banking duties such as deposits and withdrawals of funds from registers.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Processed credit card payments and counted back change and currency with 100% accuracy rate.
- Collaborated with management to determine key tasks and delegate to staff members.
- Supervised bank deposits and security procedures to support store opening and closing.
- Ensured store was opened and closed in a timely manner according to company policies.
- Assisted in general housekeeping to maintain store image.
- Assisted customers with product selection and resolving complaints.
- Enforced safety regulations within the store environment to protect both employees and customers.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Counted and balanced registers.
- Developed schedules for associates based on needs of the business.
- Understood and followed oral and written directions.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
High School Diploma -
Hardaway High School
Columbus, GA06-2002
Skills
- Surface Cleaning
- Food Presentation
- Food Handling
- ServSafe Certified
- Cleaning and Organization
References
References available upon request.
Timeline
Assistant Manager
Rolling Hills Food Service
02.2024 - Current
Key Holder
Dollar General Store
07.2015 - 10.2018
1st Cook
Rolling Hills Food Service
01.2015 - 02.2024
High School Diploma -
Hardaway High School
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