Artiscia Shivers
Charlotte,NC
Summary
Hard-working Clinical Medical Assisting major (4.0 GPA) currently attending Blue Ridge Community College, with 12.5+ years of work experience. Aiming to leverage a proven knowledge of customer needs assessment, conflict resolution, and contract compliance skills to successfully fill the Medical Assistant role at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Medical Assistant
GoHealth Urgent Care
06.2022 - Current
- Administered patient assessments and documented vital signs in electronic health records.
- Assisted physicians during examinations, ensuring efficient workflow and patient comfort.
- Educated patients on treatment plans, medications, and preventive care strategies.
- Conducted laboratory tests and managed specimen collection processes to ensure accuracy.
- Coordinated appointment scheduling and maintained organized patient records for improved access.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
Certified Medical Assistant
Advent Healthcare Center
06.2022 - Current
- I assist PCP with vitals, lab orders, cleaning and restocking patient rooms, EKGs, Strep B Tests, Contacting patients with lab results and for follow ups, ear lavages, provide immunization shots, urinalysis, Pregnancy tests, patient check ins/outs, patient communication, Osha/HIPPA guidelines, enter provider orders and pharmacy prescription orders.
Salon Manager
Loc'd And Loaded Studios
09.2021 - 01.2023
- Keep work stations clean and sanitize tools such as scissors and combs.
- Analyze patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
- Schedule client appointments.
- Bleach, dye, or tint hair, using applicator or brush.
- Update and maintain customer information records, such as beauty services provided.
- Shampoo, rinse, condition and dry hair and scalp or hairpieces with water, liquid soap, or other solutions.
- Operate cash registers to receive payments from patrons.
- Demonstrate and sell hair care products and cosmetics.
- Develop new styles and techniques.
- Comb, brush, and spray hair or wigs to set style.
- Shape eyebrows and remove facial hair, using depilatory cream, tweezers, electrolysis or wax.
- Administer therapeutic medication and advise patron to seek medical treatment for chronic or contagious scalp conditions.
- Massage and treat scalp for hygienic and remedial purposes, using hands, fingers, or vibrating equipment.
- Train or supervise other hairstylists, hairdressers and assistants.
Salon Owner/manager
Artistic Creations Salon
01.2015 - 09.2021
- Was the owner and manager of my hair salon.
- Greeted customers.
- Updated and filed client profiles.
- Submitted client medical history forms depending on chemical services being provided.
- Supervised five other stylist. assisting with appointment booking and time management.
- Schedule client appointments.
- Update and maintain customer information records, such as beauty services provided.
- Train or supervise other hairstylists, hairdressers and assistants.
- Recommend and explain the use of cosmetics, lotions, and creams to soften and lubricate skin and enhance and restore natural appearance.
HAB TECH
Irene Wortham Center
03.2009 - 12.2014
- Assisted with the daily care of multiple disabled residents.
- Recorded daily in take and out take.
- Prepared meals daily and assisted with feeding residents.
- Laundry
- Assisted with showers.
- Recorded and passed medications to residents.
- Scheduled patient doctors appointments.
- Transported residents to and from doctors appointments.
- Participated in daily creative activities.
- Assist nurses or physicians in the operation of medical equipment or provision of residents care.
- Clean and sanitize residents rooms, bathrooms, examination rooms, or other patient areas.
- Collect specimens, such as urine, feces, or sputum.
- Communicate with residents to ascertain feelings or need for assistance or social and emotional support.
- Gather information from caregivers, nurses, or physicians about residents condition, treatment plans, or appropriate activities.
Education
High school diploma or GED - undefined
Diploma - Medical Assistant Clinical
BLUE RIDGE COMMUNITY COLLEGE
Flat Rock, NC07.2022
Skills
- Experience Administering Injections
- Meal Preparation
- Patient Care
- Hair Styling
- Medical Records
- Medical Office Experience
- Payroll
- Caregiving
- Computer skills (5 years)
- Vital Signs
- Clerical Experience
- HIPAA
- Office Management
- Conflict Management
- Personal Assistant Experience
- Medical terminology
- Documentation review
- Phlebotomy
- Insurance Verification
- Medical Scheduling
- EMR Systems
- Patient monitoring
- EHR systems
- Vital signs
- EMR systems
- Medical records
- Specimen collection / processing
- Clerical experience
- Laboratory experience
- Customer service
- Personal assistant experience
Certification
- Cosmetology License
- Certified Medical Assistant (AAMA)
- Certified Medication Aide
- June 2009 to Present
- CPR Certification Current
- Certified Medical Assistant
- BLS Certification Current
Assessments
- Customer service — Proficient
- March 2022
- Identifying and resolving common customer issues
- Full results: Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Certified Med Tech Adult Care 2009
Timeline
Medical Assistant
GoHealth Urgent Care
06.2022 - Current
Certified Medical Assistant
Advent Healthcare Center
06.2022 - Current
Salon Manager
Loc'd And Loaded Studios
09.2021 - 01.2023
Salon Owner/manager
Artistic Creations Salon
01.2015 - 09.2021
HAB TECH
Irene Wortham Center
03.2009 - 12.2014
High school diploma or GED - undefined
Diploma - Medical Assistant Clinical
BLUE RIDGE COMMUNITY COLLEGE
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