ARTISHA WILLIAMS
Ocala,FL
Summary
Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.
Overview
10
10
years of professional experience
Work History
CNA/ MED TECH
HEARTSTONE ASSISTED LIVING
04.2024 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Administered medications and performed basic and advanced patient assessments.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
Med Tech
THE ORTHOPAEDIC INT
02.2023 - Current
- Optimized patient care by maintaining detailed records of treatments, procedures, and progress notes for each individual case.
- Improved patient comfort by providing efficient and accurate orthopedic casting and splinting.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Collaborated with healthcare providers to ensure accurate and complete referral information, improving patient care coordination.
- Verified insurance benefits and eligibility for orthopedic procedures before referring clients.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Medical Assistant
HEART OF FLORIDA HEALTH CARE
01.2022 - 01.2023
- Obtained client medical history, medication information, symptoms, and allergies.
- Enhanced patient care by assisting physicians in examinations, diagnostic tests, and treatment plans.
- Performed medical records management, including filing, organizing and scanning documents.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Lead Medical Assistant
CHILDRENS HEALTH OF OCALA
01.2015 - 01.2022
- Administered vaccinations and medications for timely delivery of essential treatments.
- Prepared examination rooms with necessary equipment and supplies, optimizing efficiency during appointments.
- Managed insurance authorizations for medications, diagnostic tests, or procedures to facilitate timely access to necessary treatments for patients.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Conducted interviews with participants to assess eligibility.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
Education
Certified Nursing Assistant -
Beeline Medical Training
Ocala, FL04.2024
Medical Assistant Program
CTAE-Community Tech And Adult Education
Ocala, FL01.2015
HIGH SCHOOL DIPLOMA -
Lake Weir High School
Ocala, FL01.2009
Skills
- Patient care
- Multitasking and organization
- Clinical leadership
- Insurance verification and billing
- Scheduling and appointment management
- Staff oversight
- Patient care coordination
- Medical terminology proficiency
- CPR
- Appointment setting
- Data entry
- Patient assessments
- Pre-authorizations
Timeline
CNA/ MED TECH
HEARTSTONE ASSISTED LIVING
04.2024 - Current
Med Tech
THE ORTHOPAEDIC INT
02.2023 - Current
Medical Assistant
HEART OF FLORIDA HEALTH CARE
01.2022 - 01.2023
Lead Medical Assistant
CHILDRENS HEALTH OF OCALA
01.2015 - 01.2022
Certified Nursing Assistant -
Beeline Medical Training
Medical Assistant Program
CTAE-Community Tech And Adult Education
HIGH SCHOOL DIPLOMA -
Lake Weir High School
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