Stephanie McDonnell
Buffalo,NY
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Skillfully recruits and trains employees at all levels to meet customer and business demands. Articulate, forward-thinking, and resourceful in meeting unique needs.
Overview
9
9
years of professional experience
Work History
Owner
SMM Ceramics
01.2016 - Current
- Manage day-to-day business operations including: daily studio maintenance, inventory tracking, budgeting and ordering, marketing, taxes
- Experience loading and operating electric kiln firings frequently
- Development and maintenance of strong relationships with clients, resulting in repeat business and referrals
- Oversee daily operations ensuring all tasks are completed accurately and efficiently
- Increase customer satisfaction by implementing efficient business processes and providing exceptional service
- Implemented marketing strategies to increase brand awareness and attract new customers
- Establish foundational processes for business operations
- Organize and attend festivals, shows, and special events to showcase products, network with other businesses/vendors and attract new customers
- Online presence via social media and personal website and
Pottery Instructor
Buffalo Clay Art Studio
01.2016 - 01.2020
- Defined the learning process with various age groups through clear communication and effective guidance during wheel-throwing and hand-building demonstrations and sessions
- Creation of 6-week programs for all class sessions
- Responsible for weekly studio maintenance inside/outside of class sessions including: clay mixing and monitoring of supply; glaze mixing and inventory; restock and upkeep of all materials.
- Contributed to the development of successful pottery workshops for both beginner, intermediate, and advanced learners.
- Experience loading kilns and conducting electric firings regularly
Studio Assistant (Seasonal)
Arrowmont School of Arts & Crafts
09.2017 - 10.2017
- Increased efficiency during busy periods by multitasking effectively under pressure
- Aiding program and studio managers in cleanup and maintenance of 10 various art studios and mediums
- Enhanced studio workflow by organizing equipment and maintaining a clean work environment
- Managed inventory and supplies, ensuring timely delivery for continuous project work
- Delivered exceptional customer service during events or workshops hosted at the studio space
- Assistance with evening programming and artist lectures
Art Specialist, Part-Time
Just For Kids
11.2015 - 06.2016
- Experience implementing safety procedures and operations for grades K-4
- Creation and implementation of art projects for after-school system practices
- Educational workshops offering hands-on experiences in various artistic mediums for participants of grades K-4
- Improved student participation in art activities by providing a welcoming environment for creative expression
- Evaluated student work using appropriate assessment tools and providing constructive feedback to maximize skill development, creativity, and enjoyment of the arts
Ceramics Instructor, Seasonal
Chautauqua Institution
05.2015 - 08.2015
- Customized and implemented daily, weekly, and summer-long projects for grades 4-10
- Increased overall satisfaction with demonstrations and classes by maintaining a dynamic, creative, and interactive learning environment
- Implementation of safety measures and procedures while working with various tools and operating machinery
- Customized instructional approaches based on individual learning styles ensuring each student received support needed to excel in their work
Education
Bachelor of Arts - Major: Ceramics Minor: Art History
SUNY Fredonia
Fredonia05.2014
Skills
- Small Business Operations and Business Development
- Budget Development and Cost Reduction
- Strategic Planning and Project Management
- Project Estimating
- Marketing
- Financial Management
- Time Management
- Customer Relations
- Partnership Development
- Teaching and Lesson Planning
- Adaptive and Collaborative Learning
- Classroom Management
- Subject Matter Expertise
Websites
Timeline
Studio Assistant (Seasonal)
Arrowmont School of Arts & Crafts
09.2017 - 10.2017
Owner
SMM Ceramics
01.2016 - Current
Pottery Instructor
Buffalo Clay Art Studio
01.2016 - 01.2020
Art Specialist, Part-Time
Just For Kids
11.2015 - 06.2016
Ceramics Instructor, Seasonal
Chautauqua Institution
05.2015 - 08.2015
Bachelor of Arts - Major: Ceramics Minor: Art History
SUNY Fredonia
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