Passionate Service Provider with exceptional knowledge of account management and report writing. Focused on ensuring client success through detailed plans and product recommendations. Dedicated to meeting long-term goals through effective prioritization of tasks.
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Artmetria Warfield Tinsley
Houston,TX
Summary
Overview
27
years of professional experience
Work History
UPS
Service Provider
09.2015 - Current
Job overview
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Educated staff on organizational mission and goals to help employees achieve success.
- Observed packing operations to verify conformance to specifications.
Royal Dental Group
Lead Dental Assistant
09.2000 - 10.2015
Job overview
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Used Software to document and maintain patient information and health background.
- Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions, and calling for repairs.
- Typed patient data into computer system using Software while following privacy laws and maintaining high-level accuracy.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
VALIC
Data Processing Specialist
01.1996 - 08.2000
Job overview
- Scanned documents and saved in database to keep records of essential organizational information.
- Employed SQL to query databases and retrieve data.
- Generated detailed reports from collected data to inform stakeholders.
- Monitored data entry processes and worked to improve efficiency and performance.
- Updated and maintained customer information, documents and records.
Education
The University of Texas At ArlingtonArlington, TX
Bachelor Of Business Science from Health Administration
University Overview
Houston Community CollegeHouston, TX
Associate Of Business Administration from Business Administration And Management
07.2017
University Overview
Skills
- Company Safety Procedures
- Professional Relationships
- Company Quality Standards
- Conflict Resolution Techniques
- Service Delivery
- Scheduling
- Complex Problem-Solving
- Client Relations
- Leadership
- Training Junior Team Members
- Data Entry
- Efficient Service
Availability
See my work availability
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Available
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tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
Timeline
Service Provider
UPS
09.2015 - Current
Lead Dental Assistant
Royal Dental Group
09.2000 - 10.2015
Data Processing Specialist
VALIC
01.1996 - 08.2000
The University of Texas At Arlington
Bachelor Of Business Science from Health Administration
Houston Community College
Associate Of Business Administration from Business Administration And Management