Artoria Allen
Costumer Service Specialist/Caregiver
Little Rock,AR
Summary
Hardworking and passionate job seeker with strong customer care/service skills eager to secure any position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Quiktrip
Little Rock, AR
11.2021 - 07.2022
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Directed promotion and brand loyalty efforts to build direct relationships with customers.
Lead Cashier/key Holder
Sharks Fish & Chicken
Little Rock, AR
12.2016 - 11.2021
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Worked flexible schedule and extra shifts to meet business needs.
- Mentored new team members on sales software system operation.
- Addressed customer needs and made product recommendations to increase sales.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Collected and authorized payments of guests.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Tallied cash drawer at beginning and end of each work shift.
Telemetry Monitor Technician
Baptist Hospital
Little Rock , AR
01.2014 - 03.2015
- Monitored and documented heart rhythms according to physicians' orders.
- Followed all protocols to respond to irregular cardiac activity.
- Observed and evaluated cardiac activity and reported changes to medical staff.
- Measured heart chamber sizes and wall thickness against expected sizes to detect abnormalities.
- Supported healthcare team by maintaining responsibility for electrocardiogram monitoring, defibrillation and cardio rehabilitation training.
- Utilized stethoscopes, thermometers and sphygmomanometers to meet patient needs and prescribed medical therapies.
Education
Mcclellan Magnet High School
Little Rock, ARSkills
Telephone etiquette
Timeline
Assistant Manager
Quiktrip
11.2021 - 07.2022
Lead Cashier/key Holder
Sharks Fish & Chicken
12.2016 - 11.2021
Telemetry Monitor Technician
Baptist Hospital
01.2014 - 03.2015
Mcclellan Magnet High School