Artrelle Buchanan
Summary
Highly organized and dependable professional with a proven track record of effectively managing multiple priorities. Willingly takes on additional responsibilities to ensure team objectives are achieved. Committed to fostering a collaborative work environment and exceeding expectations in all tasks undertaken.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Chemistry Teacher
C. E. King High School
08.2024 - 10.2024
- Developed and executed lesson plans that aligned with TEKS, incorporating individualized instruction and classroom management strategies.
- Adhered to special education accommodations and modifications; actively participated in ARD meetings for student support.
- Provided tutoring, mentoring, and collaborated with colleagues to enhance departmental instructional practices.
- Maintained accurate student documentation and facilitated small group instruction.
Chemistry Teacher
Heights High School
08.2020 - 06.2024
- Delivered chemistry instruction in accordance with TEKS standards.
- Designed engaging lesson plans and managed diverse classrooms with individualized student support.
- Implemented special population instruction and provided additional tutoring and mentoring.
- Sponsored extracurricular clubs to enrich student learning experiences.
Adjunct Professor
Huston-Tillotson University
01.2019 - 12.2022
- Taught Criminal Justice courses to undergraduate students using varied assessment methods (exams, quizzes, assignments).
- Provided prompt academic feedback by grading assessments and tracking student performance via automated reporting systems.
- Mentored students on academic, personal, and professional goals, offering guidance on effective study habits.
- Facilitated interactive class discussions to encourage participation and critical thinking.
Bartender
Ebony Bartenders
02.2018 - 05.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Obtained cash bank and stocked service bar to prepare for operation.
Family-Based Caseworker
Child Protective Services
02.2020 - 08.2020
- Assessed clients for signs of abuse and neglect; compiled detailed documentation for court reports.
- Assisted families in obtaining therapeutic services and crisis intervention, specifically for emotionally disturbed children and adolescents.
- Maintained regular communication through home visits and phone calls to ensure client safety and well-being.
- Delivered comprehensive therapeutic support to promote child welfare and prevention services.
Customer Services Representative
JP Morgan Chase
01.2016 - 04.2018
- Managed inbound and outbound calls regarding mortgage inquiries, loss mitigation, escrow issues, and website technical assistance.
- Utilized software applications such as MSP, X Docs, and New Course to process and track customer interactions.
- Guided borrowers through complex mortgage processes.
- Collaborated with cross-functional teams to streamline operations and enhance overall customer satisfaction.
Teacher's Aide
Del Valle Independent School District
08.2013 - 09.2014
- Assisted lead teachers with curriculum development and lesson plan delivery.
- Supported students in understanding and applying academic concepts and classwork.
- Monitored student progress and behavior, reporting needs and observations to the instructor.
- Contributed to creating a tailored classroom environment that addressed diverse student needs.
Lead Bartender/Crew Trainer
Texas 1115
09.2006 - 01.2012
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
- Managed cash handling procedures accurately, reducing discrepancies in daily financial reports.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained 2-3 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Collaborated with management to create enticing promotions for special events and holidays, driving increased foot traffic to the establishment.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
Education
Master's Degree - Criminal Justice – Forensic Science
Saint Leo University
Saint Leo, Florida12.2017
Bachelor's Degree - Criminal Justice – Forensic Science
American Intercontinental University
Schaumburg, Illinois03.2014
Skills
- Technical Proficiency: MS Office and various computer applications
- Lab equipment maintenance
- Subject Matter Expertise: Chemistry instruction, criminal justice theories, forensic science
- Interpersonal & Leadership: Mentoring, relationship building, team collaboration
- Additional Expertise: Real estate/mortgage processes, credit counseling
- Classroom management
- Teamwork and cooperation
- Instructional planning
- Safety protocol implementation
- Critical thinking promotion
- Highly reliable
- Customer service
- Team player attitude
- Engaging personality
- Cleanliness and hygiene
- Payment processing
- Responsible alcohol service
Certification
- Certified Teacher, State of Texas - July 2021-Present
- CNP - Certified Notary Public
Timeline
Chemistry Teacher
C. E. King High School
08.2024 - 10.2024
Chemistry Teacher
Heights High School
08.2020 - 06.2024
Family-Based Caseworker
Child Protective Services
02.2020 - 08.2020
Adjunct Professor
Huston-Tillotson University
01.2019 - 12.2022
Bartender
Ebony Bartenders
02.2018 - 05.2022
Customer Services Representative
JP Morgan Chase
01.2016 - 04.2018
Teacher's Aide
Del Valle Independent School District
08.2013 - 09.2014
Lead Bartender/Crew Trainer
Texas 1115
09.2006 - 01.2012
Bachelor's Degree - Criminal Justice – Forensic Science
American Intercontinental University
Master's Degree - Criminal Justice – Forensic Science
Saint Leo University
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