Summary
Overview
Work History
Education
Skills
Certification
Core Competencies
Professional Summary
Timeline
Generic

Artrice Keys

Eastpoint,GA

Summary

Caring Nursing Assistant with 2-year background in caring for elderly, disabled and injured patients in healthcare setting. Hands-on experience in performing routine tasks under direction of nurse staff. Established rapport of reliability and creating positive rapport with patients, family and staff.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Nursing Assistant

Life Solutions of Health
07.2025 - Current
  • Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
  • Documented care actions by completing records and logs in medical software system.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Supported needs of 9+ residents under long-term care.

Licensed Health Insurance Agent

Symmetry Financial Group
07.2021 - Current
  • Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
  • Adhered to health and prescription insurance products, delivery systems, and claims systems.
  • Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.
  • Contacted insurance companies to discuss and resolve unpaid claims and incorrectly paid claims.
  • Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
  • Conducted annual reviews of existing policies to update information.

Temporary Certified Nursing Assistant

Douglasville Nursing and Rehab
04.2019 - 07.2021
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Supported needs of 9+ residents under long-term care.

Education

Certificate - Nursing Assistant

Life Solutions For Health
Decatur, Ga
07-2025

High School Diploma -

Tri-Cities High School
East Point, GA
05.2002

Skills

  • Infection control procedures
  • Vital sign recording
  • Collecting specimens
  • Documenting behaviors
  • Compassionate patient hygiene care
  • Vital signs evaluation and documentation
  • Collaborative teamwork experience
  • Strong organizational abilities
  • Experienced with healthcare terminology and practices
  • Basic life support certification

Certification

  • Insurance License: Currently hold licenses in Florida and Kentucky, with a total of approximately 30 active state licenses.
  • Valid Driver’s License: Current and in good standing.
  • Proof of Automobile Insurance: Maintains coverage with minimum liability limits as required by law.

Core Competencies

  • Benefits Administration
  • Insurance Plan Analysis
  • Client Consultations
  • Policy Compliance
  • Conflict Resolution
  • Process Improvement
  • Data and Records Management
  • Team Collaboration
  • Time Management

Professional Summary

Artrice Keys is a dedicated and detail-oriented professional with comprehensive experience in benefits administration, insurance brokerage, and customer service. With a proven ability to communicate complex information clearly, Artrice excels at guiding clients through the often-challenging process of selecting health and dental plans, ensuring their needs are met with care and precision. Organizational skills, empathy, and a commitment to staying current with industry changes combine to make Artrice a valuable addition to any team seeking excellence in client care and administrative efficiency.

Timeline

Nursing Assistant

Life Solutions of Health
07.2025 - Current

Licensed Health Insurance Agent

Symmetry Financial Group
07.2021 - Current

Temporary Certified Nursing Assistant

Douglasville Nursing and Rehab
04.2019 - 07.2021

Certificate - Nursing Assistant

Life Solutions For Health

High School Diploma -

Tri-Cities High School

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