Artrice Williams
Port Richey,FL
Summary
Friendly professional with proven strengths in cross-selling and customer service. Reliable individual with pleasant demeanor and terrific work ethic.
Overview
7
7
years of professional experience
Work History
Esthetics Instructor
Benes academy
Port Richey, Florida
03.2023 - 01.2025
- Built life-long learning skills and strong study habits in students to help each prepare for higher-level education.
- Developed lesson plans for classes in esthetic services, such as facials, waxing and body treatments.
- Instructed students on the fundamentals of esthetics, including skin care and makeup application techniques.
Esthetician
Reguveante spa and salon
Tampa, Florida
05.2022 - 04.2023
- Kept detailed records of client visits, treatments performed, and product purchases.
- Tested products on clients to determine best results and provide product recommendations.
- Supported profitability by upselling products and services and processing sales.
- Developed relationships with vendors for procurement of necessary supplies and equipment.
Customer Service Representative (security)
Verizon corporation office
Alpharetta, Georgia
10.2017 - 02.2020
- Updated system with order specifics and customer details, preferences, and billing information.
- Answered inbound calls, chats and emails to facilitate customer service.
- Answered customer inquiries via phone, email, and chat.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
Education
Full Specialty License - Aesthetics
Bene’s Career Academy
Port Richey, FL09-2022
Associate of Arts - Early Child Development
Union County College
Cranford, NJ07-2016
Skills
- Student assessment techniques
- Classroom management strategies
- Facial massage mastery
- Conflict resolution
- Good Telephone Etiquette
- Attention to detail
- Excellent communication
Timeline
Esthetics Instructor
Benes academy
03.2023 - 01.2025
Esthetician
Reguveante spa and salon
05.2022 - 04.2023
Customer Service Representative (security)
Verizon corporation office
10.2017 - 02.2020
Full Specialty License - Aesthetics
Bene’s Career Academy
Associate of Arts - Early Child Development
Union County College