Arturo Castro
concrete laborer
Millington,TN
Summary
Self-motivated and cheerful customer service, professional with 6+ years of experience helping customers resolving product and service issues.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level packer position. Ready to help team achieve company goals.
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
9
9
years of professional experience
Work History
Tire Technician
Manager,supervisor
09.2018 - Current
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
- Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
- Disposed of old tires correctly, meeting safety and environmental requirements.
- Obtained quotes for tires from vendors and negotiated prices.
- Checked, installed and repaired rotors, pads and drums.
- Replaced inner tubes and repaired side walls when warranted.
- Assisted customers with selecting correct brand, type and size of tire for vehicle.
- Analyzed customer needs to recommend suitable tires for personalized requirements.
Concrete Laborer
Worker
01.2015 - Current
- Set wood and other forming materials to prepare for concrete pours.
- Utilized wheelbarrows, shovels and other tools to move, spread and level concrete.
- Leveled, smoothed, and finished surfaces of poured concrete for construction projects.
- Maintained clean, safe worksite for team safety and to help keep projects on-track.
- Demolished and repaired old concrete surfaces.
- Installed rebar and molded expansion joints and edges for concrete projects.
- Assisted with installation of steel and anchor bolts to reinforce concrete.
- Assisted crew members with positioning trucks and moved discharge chute to guide concrete into forms.
- Operated diverse manual and power tools to cut and shape concrete to required specifications.
- Trained new laborers in crew processes and safety behaviors.
Call Center Representative
Worker
11.2016 - 06.2017
- Responded to customer calls and emails to answer questions about products and services.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Processed debit and credit card and electronic check payments.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Maintained up-to-date knowledge of product and service changes.
Education
High School Diploma -
Bolton High School
Arlington, TN05.2017
Skills
- Fast learner
- Fast and Efficient Service Worker
- Production Goals
- Scheduled Services
- Math Skills
- Basic Tools
- Creative Solutions
- Maintain Equipment
- Vendor Contracts
- Vehicle Wheel Mounting
- Brake Repairs
- Basic mechanic repair
- Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Tire Technician
Manager,supervisor
09.2018 - Current
Call Center Representative
Worker
11.2016 - 06.2017
Concrete Laborer
Worker
01.2015 - Current
High School Diploma -
Bolton High School
Languages
English
Professional Working
Spanish
Native or Bilingual