Arturo cota
Palm Coast,FL
Summary
Reputable Technician with several years of hands-on experience monitoring and servicing systems and troubleshooting equipment. Analytical and logical team player recognized for handling tasks quickly and accurately. Comfortable working independently without supervision.
Overview
4
4
years of professional experience
Work History
Lead Technician
Star Asset Recovery
Palm Coast, FL
05.2020 - Current
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Utilized inventory management software to track stock levels and maintain accurate records.
- Planned and implemented efficient warehousing systems for incoming and outgoing goods.
- Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
- Resolved customer complaints related to product quality or delivery issues.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Established and maintained good relations with customers, vendors, and transport companies.
- Operated forklifts to fill or empty overhead spaces.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Provided information to shipping and receiving personnel regarding inventory stock.
- Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
- Led warehouse layout optimization projects, improving workflow and space utilization.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Directed investigations to verify and resolve customer or shipper complaints.
- Provided technical support to customers and staff on a variety of hardware and software issues.
- Conducted system maintenance, including troubleshooting, repairs, upgrades, and installations.
- Trained users in the use of new software packages or hardware devices.
- Analyzed customer requirements to determine appropriate solutions.
- Assisted junior technicians in resolving complex technical problems.
- Installed operating systems, configured settings, and added and removed applications as needed.
- Documented processes for future reference by team members.
- Repaired malfunctioning components such as motherboards, processors, memory modules.
- Tested components, assemblies and systems to diagnose problems.
- Installed new components or replaced defective parts to restore functionality.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Disassembled dysfunctional machinery to perform root cause analysis and repairs.
Education
Some College (No Degree) - Communication Studies
UNEA
MEXICOSkills
- Inventory Management
- Floor Space Maximization
- Workflow Coordination
- Loading and unloading
- Storage Management
- Forklift Operations
- Delegating Work
- Stock control
- Warehouse Operations
- Problem-Solving
- Conflict Resolution
- System Testing
- Testing and repair
- Instrument Calibration
- Diagnostic Testing
- Product Testing
- System Installation
- Customer Service
- Equipment Repair
- System Troubleshooting
- Machinery calibration
- Equipment Maintenance
- Hardware Installation
- Customer rapport
- Customer interaction
- Software configuration
- Equipment Calibration
- System diagnostics
Languages
English
Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Lead Technician
Star Asset Recovery
05.2020 - Current
Some College (No Degree) - Communication Studies
UNEA
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