Summary

Overview

Work History

Education

Skills

Timeline

Arturo Fernandez

San Angelo,TX

Summary

Safety-conscious USAF Flight Engineer possessing expertise in all aspects of flight. Extensive knowledge of electrical, mechanical, hydraulic, pneumatic, communication, and heating ventilation and air conditioning systems. Responsible and reliable professional talented at compiling flight test data and working with simulation tools. Knowledgeable UH-1N helicopter Flight Engineers extensive hours in UH-1N and impeccable safety record. Diligent about conducting checks and proactively resolving crew or airplane problems. Expert in navigation and flight control. Talented Flight Engineer brings background in military and civilian aviation. Qualified in UH-1N helicopter and Cessna 142 airplane. Key Flight Engineer with many hours at controls for performing Functional Check Flights. Accurate in calculating weight and balance and minimizing risks from overloading or other safety concerns. Hardworking Mechanic skilled in resolving mechanical issues on diverse vehicles through troubleshooting and diagnostics. Successful at adapting to new procedures, makes and models. Extremely versed with vehicles On-Board Diagnostic 2. Reliable, energetic Mechanic with passion for hands-on work. Identifies issues early and comes up with cost-effective solutions for client and business. Highly versatile and experienced with latest technology and advancements in newer Ford and GM 10 Speed Automatic Transmissions. Experienced in both gasoline and diesel engines, for automobiles, motorcycles, watercrafts and aircrafts. Experience with building engines, clutches, and transmissions for both foreign and domestic vehicles. Willing to get ASE certified. Able to safely lift 40 and 50 pounds as required in both uncomfortable and awkward positions as may be required for vehicles. Very well versed in vehicles shop and manufacture manuals and technical orders. Knowledgeable with vehicles electrical systems able replace entire sections of electrical pigtails or harness if necessary. Able to locate specific pins to replace specific wires of a harness if only one wire is at fault. Experienced with removing and replacing vehicles suspension system, brakes, intake system, and exhaust system.

Overview

years of professional experience

Work History

Janitor

Bio-Janitorial

03.2024 - Current

Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
Kept building spaces premises clean inside and outside.
Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Maintained floor cleaning equipment.
Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently.
Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
Responded immediately to calls from personnel to clean up spills and wet floors.
Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Facilitated smooth communication between janitorial staff and other departments, addressing concerns promptly and professionally.
Addressed minor maintenance issues promptly to prevent further damage or escalation.
Responded quickly to urgent maintenance requests from building occupants or management staff members.
Enhanced building safety through regular inspection and repair of lights, doors, windows, and locks.
Emptied trash cans and recycling bins to keep building clean and free of germs.
Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Reported damages and hazardous conditions to management for further action.
Cleaned equipment and machinery to maintain in optimum working condition.
Moved furniture for cleaning and set up for special events.
Reported vandalism or other damage to property to supervisor.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Kept public pathways clear of safety hazards and spills with regular checks and attention.
Used vacuum to clean carpeted areas in offices, lobbies and corridors.
Used organic-based chemicals to disinfect floors, counters and furniture.

Key Holder

Dollar General

05.2023 - 03.2024

Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Managed store personnel by delegating tasks and supervising daily operations.
Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
Streamlined opening and closing procedures as integral member of store staff.
Increased store sales by creating visually appealing merchandise displays and product placements.
Managed customer needs and delegated tasks to employees for optimal coverage.
Trained and supervised new employees to apply best practices in customer service and store operations.
Ensured compliance with company policies and procedures, maintaining a safe and secure work environment for all staff members.
Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
Supported store operations during peak hours, effectively managing long queues and high volumes of customers.
Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
Mentored junior staff members, helping them develop their skills to advance within the company successfully.
Contributed to store profitability by identifying opportunities for upselling and cross-selling products.
Implemented loss prevention measures to minimize shrinkage rates within the store effectively.
Streamlined inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
Coordinated promotional events, driving foot traffic to the store and boosting sales revenue.
Participated actively in weekly meetings sharing ideas that contributed directly towards improving operational efficiency across departments.
Oversaw employee schedules, optimizing labor costs while ensuring adequate staffing during business hours.
Implemented loss prevention strategies to minimize store shrinkage.
Maintained strong relationships with vendors, negotiating favorable terms for product deliveries and prices.
Strengthened team performance by conducting regular training sessions on product knowledge and sales techniques.
Marked-down clearance items and relocated merchandise to proper store areas.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Trained team members in successful strategies to meet operational and sales targets.
Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Trained newly hired sales team in upselling techniques.
Examined incoming inventory, merchandised shelves and prevented shrinkage.
Educated staff on strategies for handling difficult customers and challenging situations.
Researched issues to obtain appropriate answers to customer inquiries.
Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
Mentored new sales associates to contribute to store's positive culture.
Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
Promoted business' development by building and maintaining relationships with new clients.
Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.

Flight Engineer

United States Air Force, USAF

02.2011 - 03.2016

Maintained accurate records of aircraft maintenance, repairs, and component lifecycles for regulatory compliance purposes.
Optimized navigation accuracy with regular calibration of avionics equipment according to manufacturer guidelines and industry best practices.
Monitored control panel to verify aircraft performance, and regulated engine speed according to instructions of pilot.
Performed technical risk assessments of aircraft designs to assist in preparing risk mitigation plans.
Safeguarded passengers during emergencies through quick identification of potential hazards and implementation of appropriate response measures.
Improved interdepartmental collaboration through active participation in cross-functional meetings discussing current projects or challenges faced in the field.
Contributed to operational cost savings by identifying areas for process improvement within the maintenance department.
Consistently met deadlines for scheduled maintenance tasks ensuring minimal disruption to flight schedules and overall operational continuity.
Prepared clear and accurate system engineering documentation for operating and maintenance procedures.
Participated in flight-test programs to measure take-off distances, rate of climb, stall speeds, maneuverability and landing capacities.
Streamlined maintenance processes by continuously updating technical knowledge on aircraft systems and integrating new technologies into daily work tasks when applicable.
Modified designs to improve safety features and minimize fuel consumption and pollution.
Supported on-time departures by efficiently performing pre-flight checks, ensuring minimal delays due to technical issues.
Maximized aircraft performance by conducting thorough pre-flight inspections and addressing any discrepancies found.
Used mechanical hand tools and power tools to assemble and install electrical, avionics, mechanical and structural assemblies and components.
Ensured smooth flight operations by coordinating with pilots, air traffic controllers, and ground crew members.
Collaborated with engineering teams to design modifications that improved overall aircraft performance and reliability.
Supervised assembly of airframes and installation of engines, instruments and other equipment.
Assisted with incident investigations determining root causes of technical issues and providing actionable solutions to prevent future occurrences.
Reduced fuel consumption by optimizing flight plans and implementing efficient in-flight procedures.
Collaborated with manufacturers, maintenance representatives, engineering departments and regulatory personnel to effectively carry out aircraft maintenance and repairs.
Implemented preventive maintenance measures, resulting in fewer unscheduled repairs and reduced downtime.
Prevented potential incidents following strict adherence to safety protocols while overseeing loading/unloading operations onboard the aircraft.
Increased passenger satisfaction by promptly troubleshooting and resolving in-flight technical issues.
Conducted inspections of aircraft and associated systems by analyzing and correcting systems.
Verified passenger and cargo distribution and amount of fuel to meet weight and balance specifications.
Enhanced aircraft safety by meticulously inspecting and maintaining all systems and components.
Evaluated new aviation technologies alongside industry experts proving recommendations on their suitability within company operations.
Boosted team efficiency through effective communication of system status updates to relevant personnel.
Enhanced crew preparedness by providing comprehensive training on aircraft systems, emergency procedures, and situational awareness techniques.
Planned and conducted experimental, environmental, operational and stress tests on models and prototypes of aircraft, systems and equipment.
Performed pre-flight inspections to prepare for flight.
Studied weather conditions at destination, en route and at departure points to make necessary flight adjustments.
Reviewed and calculated aircraft weight and balance, fuel onboard and performance charts to reduce safety risks.
Delayed or canceled flights or deviated from planned route or destination to exercise precaution.
Performed comprehensive checklists prior to takeoff to reduce possible safety issues.
Flew national and international routes covering different countries and complied with flight rules in each location.
Troubleshot in-flight mechanical and operational issues and restored functionality.
Planned routes, altitudes and speeds to provide fastest, safest and smoothest flights for on-time arrivals and high levels of passenger satisfaction.
Executed emergency procedures to maintain passenger and cargo safety during unexpected circumstances.
Monitored and interpreted instruments to determine flight status, airline condition and geographic position.
Observed aircraft safety systems and operational conditions and immediately reported issues.
Prepared and distributed instructions and policy updates to all active crew before departing.
Coordinated with FAA air traffic controllers in safely and smoothly navigating airspace.
Set courses and monitored in-flight data, autopilot and weather conditions to maintain schedule and safety.

Information Technology Manager

United States Air Force, USAF

01.2009 - 02.2011

Streamlined helpdesk operations, reducing response times and increasing end-user satisfaction levels.
Researched and recommended innovative and automated approaches to routine tasks.
Managed large-scale IT projects, ensuring on-time completion within budget constraints.
Trained staff on new software applications and hardware installations, boosting productivity across departments.
Mentored junior IT staff members, fostering a culture of continuous learning and professional development.
Managed and reduced IT spending to support budgeting processes and TCO modeling procedures.
Developed and enforced IT policies to maintain compliance with regulatory standards while supporting business objectives.
Championed change management initiatives related to technology implementation, garnering user acceptance and promoting adoption throughout the organization.
Implemented cybersecurity measures to protect sensitive information from unauthorized access or theft.
Optimized IT operations by eliminating redundancies and automating routine tasks.
Developed comprehensive disaster recovery plans, safeguarding critical data and minimizing business disruptions.
Reduced downtime by proactively addressing potential issues through regular system maintenance.
Managed vendor relationships, negotiating contracts for cost-effective services that met organizational requirements.
Collaborated with cross-functional teams to identify technology needs and develop customized solutions.
Oversaw the successful migration of legacy systems to cloud-based platforms for increased flexibility and scalability.
Guided implementation of company-wide enterprise security strategy for network and hardware, disaster recovery and endpoint protection.
Installed, configured, tested and maintained operating systems, application software, and system management tools.
Enhanced system efficiency by implementing IT infrastructure improvements and streamlining processes.
Authored service level agreements for help desk operations.
Ensured seamless integration of new acquisitions into existing IT infrastructure, facilitating a smooth transition period for all parties involved.
Established cost-saving measures and alleviated compliance risk through software license audits.
Managed teams of contractors and full time staff by coaching, mentoring and driving efficiency.
Provided strategic input during executive meetings, influencing decision-making on technology investments and resource allocation.
Analyzed network security and current infrastructure, assessing areas in need of improvement.
Reviewed and assessed architecture design, implementation, testing, and deployment needs to identify project requirements and costs.
Evaluated emerging technologies for potential adoption, ensuring alignment with organizational goals and industry best practices.
Designed and led implementation of company-wide enterprise security strategy for network and hardware security, disaster recovery, data protection and information access across all major systems.
Supported budget process and TCO modeling to manage and reduce spending.
Created storage allocation for new build and existing Windows servers and clusters.
Delivered effective integrations of warehouse management system software applications to centrally manage tasks.
Updated customers and senior leaders on progress and roadblocks.
Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
Oversaw IT department operations and training.
Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
Customized and repaired technology based on staff requests.
Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
Created and terminated user's accounts from start to finish in business applications.
Understood key product management roadmap objectives and requirements to develop product technology strategy.
Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
Guided organizational technology strategy and roadmaps.
Demonstrated familiarity with latest hardware, software and networking technology.
Assisted in development of long-term strategies to grow department and resources.
Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
Coordinated technical training and personal development classes for staff members.
Coordinated IT operations activities to deliver smooth flow of daily business needs.
Implemented and maintained technology and software budget.
Coordinated secure system access of users to various department systems and platforms.
Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
Oversaw development and implementation of improvements to support network operations.
Liaised with other departments to minimize network interruptions and possible downtimes.
Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
Wrote strategic business plans outlining need for departmental information technology resources.
Communicated regularly with customers concerning data exchange and technology integration.
Managed life cycle replacement of hardware and software.

Information Technology Project Manager

United States Air Force, USAF

03.2006 - 01.2009

Interviewed, hired and trained staff, leading performance reviews, and offering constructive feedback.
Guided implementation of company-wide enterprise security strategy for network and hardware, disaster recovery and endpoint protection.
Reviewed and assessed architecture design, implementation, testing, and deployment needs to identify project requirements and costs.
Communicated regularly with customers concerning data exchange and technology integration.
Liaised effectively with others to promote ongoing network design, reevaluation and optimization, scaling with company growth.
Facilitated best user experience through continuous support and communication of system changes.
Delivered effective integrations of warehouse management system software applications to centrally manage tasks.
Monitored project deliverables to comply with quality standards.
Implemented continuous improvement strategies by analyzing key performance metrics for ongoing optimization.
Assessed billing automation, accounting, and real-time reporting and analytics capabilities.
Delegated tasks to key personnel based upon expertise and skills set, monitoring progress to meet project deadlines.
Provided leadership and guidance on development of project communication plans.
Employed tools and methods to track progress throughout lifecycle of projects or initiatives.
Facilitated knowledge sharing among team members through mentoring, training workshops, and documentation initiatives.
Mitigated risks and resolved issues promptly, ensuring minimal impact on project timeline and budget.
Collaborated with stakeholders to define project scope, objectives, and deliverables for optimal alignment with business goals.
Coordinated with vendors to ensure seamless implementation of third-party software applications within existing infrastructure.
Established a solid foundation for future growth by spearheading the development of scalable IT infrastructure solutions.
Increased client satisfaction by maintaining open lines of communication throughout the project lifecycle.
Standardized IT procedures across multiple departments to streamline operations and reduce redundancies.
Attended seminars and training to bolster skills and learn about emerging technologies and trends.
Developed comprehensive project documentation to facilitate smooth handoffs and post-implementation support.
Secured new business opportunities by presenting compelling proposals and demonstrating exceptional technical expertise during client meetings.
Distributed appropriate reports and held briefings to deliver feedback to leadership and stakeholders.
Led the integration of disparate systems to improve data flow between different business units.
Used customer feedback and expectations to influence design of many projects on Goodfellow AFB including the Auto Hoby Shop.
Managed cross-functional teams for successful implementation of large-scale technology upgrades.
Optimized team performance through regular progress monitoring, feedback sessions, and coaching interventions.
Supervised activities to identify project risks and develop mitigation plans.
Enhanced system security by conducting thorough risk assessments and implementing appropriate controls.
Improved project efficiency by streamlining processes and implementing agile methodologies.
Ensured timely delivery of IT projects by establishing clear goals, milestones, and deadlines.
Championed process improvements through the identification of inefficiencies and recommending technological solutions to address them.
Managed budgets effectively while delivering high-quality results within financial constraints.
Developed and maintained partnerships with customers across multiple functions to promote high-quality experiences.
Monitored performance measurements to maintain product quality control.
Achieved significant cost savings through negotiation with suppliers for hardware, software, and services contracts.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Monitored project performance to identify areas of improvement and make adjustments.
Achieved project deadlines by coordinating with contractors to manage performance.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Identified plans and resources required to meet project goals and objectives.
Provided detailed project status updates to stakeholders and executive management.
Developed and initiated projects, managed costs, and monitored performance.
Prepared and submitted project invoices for review and approval.
Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
Managed projects from procurement to commission.
Coordinated material procurement and required services for projects within budget requirements.
Negotiated and managed third-party contracts related to project deliverables.
Drafted project reports to identify successful outcomes, insights and future recommendations.
Developed and implemented strategic project plans to meet business objectives.
Communicated project updates to stakeholders at all levels.
Monitored and tracked project progress to support timely completion.
Led cross-functional teams to successfully complete IT projects.
Partnered with project team members to identify and quickly address problems.
Created and implemented contingency plans to address potential risks.
Updated customers and senior leaders on progress and roadblocks.
Wrote, updated and maintained project documentation.
Trained personnel on use of IT tools and applications.
Generated reports for IT project progress and performance.
Resolved staff conflicts and identified potential areas of improvement.
Coordinated with external vendors to deliver IT project components.
Implemented best practices to drive quality IT project delivery.
Assessed and analyzed customer requirements to develop effective IT project plans.
Established and enforced project timelines and deadlines.
Conducted quality assurance to verify accuracy of data used in IT projects.
Managed various IT projects to meet deadlines and customer requirements.
Developed and introduced IT strategies to improve operational efficiency.
Negotiated and managed project budgets to meet goals.
Devised test plans to validate accuracy of IT projects.
Identified and implemented cost-saving measures in IT projects.

Education

High School Diploma -

Silverado High School

Victorville, CA

A+ Certified - Information Technology

Comptia

Bachelor of Science - Economics

Angelo State University

San Angelo, TX

2027

Skills

Electrical systems troubleshooting
Aircraft Systems Knowledge
Continuous learning mindset
Aviation Regulations Expertise
Aerodynamics Understanding
Technical Documentation Mastery

Hydraulic systems maintenance
Pneumatic Systems Repair
Navigation Systems Operation
Flight Control Systems Proficiency
Engine Performance Monitoring
Emergency Response

Timeline

Janitor

Bio-Janitorial

03.2024 - Current

Key Holder

Dollar General

05.2023 - 03.2024

Flight Engineer

United States Air Force, USAF

02.2011 - 03.2016

Information Technology Manager

United States Air Force, USAF

01.2009 - 02.2011

Information Technology Project Manager

United States Air Force, USAF

03.2006 - 01.2009

High School Diploma -

Silverado High School

A+ Certified - Information Technology

Comptia

Bachelor of Science - Economics

Angelo State University

Arturo Fernandez

Summary

Overview

Work History

Janitor

Key Holder

Flight Engineer

Information Technology Manager

Information Technology Project Manager

Education

High School Diploma -

A+ Certified - Information Technology

Bachelor of Science - Economics

Skills

Timeline

Janitor

Key Holder

Flight Engineer

Information Technology Manager

Information Technology Project Manager

High School Diploma -

A+ Certified - Information Technology

Bachelor of Science - Economics

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