Arturo Figueroa

Process Assistant

Amazon

01.2022 - Current

As ship clerk was able to reduce Late To Departs from 30 per week to average 1-2 per week based on Lummin.
Also as main ship clerk for BHN I did reduced the amount of BPS from 3 digits ( over 250 BPS per day ) to under 50 BPS per day.
As main BHN ship clerk was able to bring down the amount of rolled freight from 4.5k - 5.5k daily averaging a year ago , to nowadays 1,2k - 1,5k daily , as huge improvements I also did a improvement when we talk about Late To Tdr out CPT , from a year ago the site was averaging from 10+ late to tdr , to nowadays results are 0-3 late to tdr per shift.
Still the only one across the 4 shifts to break the lower staging percentage twice , first time was down to 23 containers in last year , and this year broke it again with 18 containers on stage , a record that nobody has done at my site since it was opened.
Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
Identified and resolved process issues to drive optimal workflow and business growth.
Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
Conducted root cause analysis for recurring issues, leading to targeted corrective actions that effectively resolved problems.
Enhanced team productivity by conducting regular training sessions on the latest industry best practices.
Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
Assisted in the development of key performance metrics to track progress against departmental goals, enabling data-driven decision making.
Reduced downtime for equipment maintenance through proactive scheduling and coordination with technicians.
Conducted training and change management processes to improve operations.
Monitored and reported on process performance to verify compliance with established standards.
Prioritized initiatives to increase success rates of strategic projects.
Assisted coworkers and staff members with special tasks on daily basis.
Established administrative work procedures to track staff's daily tasks.
Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Volunteered to help with special projects of varying degrees of complexity.

Overview

Work History

Process Assistant

Education

GED -

Skills

Timeline

Process Assistant

GED -

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