Arturo Gallardo
Tucson,AZ
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Senior Expert
MASSBOX
Tucson, AZ
06.2018 - 05.2022
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Contact clients on there desired smart home designs.
- Write project proposal's
- Interpret over the phone and onsight projects
Customer Service Specialist
Afni
Tucson, AZ
03.2017 - 06.2018
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Complied with company policies and procedures by encouraging positive and effective work environment among all employees.
- Resolved concerns with products or services to help with retention and drive sales.
Education
High School Diploma -
Nogales High School
Nogales, AZ05.2017
Skills
- Positive Personality
- Customer Service
- Responsible
- Self-Motivated
- Excellent work ethic
- Calm and Professional Under Pressure
- Bilingual
- Active Listening
Timeline
Senior Expert
MASSBOX
06.2018 - 05.2022
Customer Service Specialist
Afni
03.2017 - 06.2018
High School Diploma -
Nogales High School