ARTURO GOMEZ-GONZALEZ
Los Banos,CA
Summary
Friendly and outgoing retail sales professional with strong customer service skills. I am a team player with a strong commitment to any company I work for. I have over 9 years experience working in customer service, Team-oriented Warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Equipped to work hard in fast-paced, constantly changing environments. Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Industrious Forklift Operator trained in all aspects of shipment inspections and transportation. Versed in using scanners and warehouse management systems (WMS) to promote safe and on-time shipment and delivery. Strong and robust individual comfortable lifting up to 50 pounds and operating all job-related equipment. Focused Order Fulfillment Associate excels at prioritizing, completing multiple tasks simultaneously and following through to achieve daily fulfillment goals. Possesses working knowledge of ordering and packing systems. Service-focused individual and friendly team player with talent for building productive working relationships.
Overview
9
9
years of professional experience
Work History
Quality Control Technician/ Other
Caliber Collision
Los Banos, Ca
12.2022 - 05.2024
- Inspect and clean vehicles before being released back to customer
- Keep area clean and organized
- In downtime would shadow others and learn from them in other areas of automotive work
Amazon Delivery Driver
Kinyia Logistics
Hollister, CA
08.2022 - 10.2022
- Completed on-time deliveries by choosing best and most efficient routes
- Operated vehicle safely in highly congested areas with no traffic violations
- Completed rush deliveries on tight timetables to satisfy customer needs
- Delivered packages to customer doorsteps and business offices
- Loaded truck and properly secured items to prevent damage for deliveries
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
Forklift Operator
DHL Supply Chain
Tracy, CA
09.2021 - 06.2022
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting
- Removed debris and waste materials from machinery to reduce possibility of clogs and malfunctions
- Monitored area for pedestrian and vehicular traffic while operating various types of equipment
- Used equipment such as handheld scanner and portable printer to process excess materials and support recycling efforts
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments
- Checked inventory and selected products from specific locations based upon availability
- Entered package information into the company’s computer system.
Order Picker Amazon
Amazon Distribution Center
Tracy, CA
10.2020 - 06.2021
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse
- Entered package information into company's computer system
- Checked inventory and selected products from specific locations based upon availability
- Detail-oriented Order Picker with experience working in various large warehouse environments
- Seeking similar role where outstanding packing skills and strong commitment to safety will be valued
- Checked inventory and selected products from specific locations based upon availability
Sales Associate
Tractor Supply
Los Banos, CA
07.2019 - 07.2020
- Operate cash register/computer following cash handling procedures as established by Tractor Supply Company
- Recovery of merchandise
- Participate in mandatory freight process
- Complete Plan-o-gram procedures (merchandising, sets, and resets)
- Assemble merchandise perform janitorial duties
- Execute price changes/markdowns
- Operate Forklift
- Operate Cardboard Baler
- Assist customers with loading purchases
- Complete all documentation associated with any of the above job duties
- Greet and assist customers ensuring a friendly customer experience.
Customer Service Associate
Walmart
Los Banos, California
04.2015 - 12.2017
- Excelled at conflict resolution, problem solving customer complaints, fixing order problems and errors, and provided detailed product information
- Providing customer service, worked the phone as the operator screening calls coming into the store
- Pushing in the carts to the store ensuring a safe shopping experience
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Contribute to team effort by accomplishing related results as needed.
Education
High School Diploma -
Los Banos High School
06.2012
Skills
- Labeling and Boxing
- Rate Control
- Quantity Calculations
- Quality Assurance
- Order Picking and Processing
- Storage and Stacking
- Verifying Shipments
- Load Inspection
- Equipment Inspection
- Lofting and Sorting
- Loading and Unloading
- Product Verification
- Forklift Operations
- Quick Learner
Timeline
Quality Control Technician/ Other
Caliber Collision
12.2022 - 05.2024
Amazon Delivery Driver
Kinyia Logistics
08.2022 - 10.2022
Forklift Operator
DHL Supply Chain
09.2021 - 06.2022
Order Picker Amazon
Amazon Distribution Center
10.2020 - 06.2021
Sales Associate
Tractor Supply
07.2019 - 07.2020
Customer Service Associate
Walmart
04.2015 - 12.2017
High School Diploma -
Los Banos High School