Arturo Gonzalez
San Antonio,TX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Owner
Self Employed Services
San Antonio, TX
06.2015 - 02.2024
- Reviewed legal documents related to business operations.
- Developed strategic plans to increase profitability and efficiency.
- Oversaw budgeting and financial management.
- Identified new opportunities for growth, expansion, and diversification.
- Maintained relationships with existing clients by providing superior customer service.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Managed sales presentations to promote product and brand benefits.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Developed and implemented successful sales strategies to meet business goals.
- Conducted regular follow-up calls with customers after resolving their issues.
Intern
<span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">Tractos</span> Transportation Company
Brownsville, TX
01.2013 - 11.2013
- Secured cargo in trucks with straps, load bars, blocks and other materials.
- Observed proper lifting techniques when manually loading or unloading freight from trucks.
- Checked freight bills against invoices for accuracy before signing off on them.
- Stacked goods onto shelves according to size, type and quantity specifications.
- Loaded and unloaded trucks using forklift, pallet jack and hand truck.
- Provided assistance in receiving dock area including helping unload trailers when necessary.
Education
High School Diploma -
Saint Joseph Academy
Brownsville, TX05-2009
Skills
- Excellent Communication Skills
- Problem Solving Expertise
- Empathy and Patience
- Technical Proficiency
- Inbound and Outbound Calling
- Team Collaboration
- Warranty Service
- Multi-Task Management
- Commitment to Excellence
- Customer Service
Languages
English
Professional
Spanish
Professional
French
Limited
Timeline
Owner
Self Employed Services
06.2015 - 02.2024
Intern
<span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">Tractos</span> Transportation Company
01.2013 - 11.2013
High School Diploma -
Saint Joseph Academy