Arturo Lopez De La Fuente
Richmond Hill,NY
Summary
Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff, and monitors procedures to maximize efficiency and balance objectives with operational requirements—exceptional skills in all types of Home Improvement services.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Manager
Jlm Construction
Queens, NY
12.2015 - Current
- Dedicated to developing the skills of team members through coaching and mentorship for enhanced job performance.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Ensured compliance with industry regulations and company policies.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Trained employees on additional job positions to maintain coverage of roles.
- Implemented process improvements, resulting in increased operational efficiency
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
- Monitored staff performance and addressed issues.
Manager
Bayside Construction
Brooklyn, NY
12.2011 - 10.2015
- Analyzed customer feedback data to develop action plans for improving services offered.
- Ensured compliance with regulatory requirements and industry standards.
- Established processes to ensure efficient workflow throughout the organization.
- Developed and implemented strategic plans to achieve company objectives.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Implemented process improvements, resultingin an increase in operational efficiency.
- Monitored staff performance and addressed issues.
Manager
Seaside Construction
Rockaway Park, NY
01.2000 - 11.2011
- Provided leadership during times of organizational change or crisis situations.
- Ensured compliance with regulatory requirements and industry standards.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Established processes to ensure efficient workflow throughout the organization.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Developed and implemented strategic plans to achieve company objectives.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Monitored staff performance and addressed issues.
- Proposed or approved modifications to project plans.
- Delegated work to staff, setting priorities and goals.
- Assigned work and monitored performance of project personnel.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Skills
- Strategic Planning
- Performance Management
- Contract Management
- Time Management
- Team Leadership
- Project Management
- Customer Service
- Organizational Skills
- Continuous Improvement
- Problem-solving aptitude
- Adaptability and Flexibility
- Time management abilities
- Work Planning and Prioritization
- Problem Resolution
- Effective Communication
- Scheduling and Coordinating
- Analytical Skills
- Teamwork and Collaboration
- Demolition
- Drywall Repair
- Insulation Installation
- Flooring Installation
- Proposal Development
- Window Installation
- Drywall Installation
- Cabinet installation
- Fixture Installation
- Surface Preparation
- Stain and varnish application
- Finishing Techniques
- Basic Carpentry
- Caulking and Crack Filling
- Wall and surface repair
- Primer Application
- Attention to Detail
- Exceptional time management
- Exterior Painting
- Fixtures Removal
- Construction experience
- Countertop Installation
- Staircase Construction
Languages
English
Professional
Spanish
Professional
Certification
- Home Improvement License
- Workers Compensation
Timeline
Manager
Jlm Construction
12.2015 - Current
Manager
Bayside Construction
12.2011 - 10.2015
Manager
Seaside Construction
01.2000 - 11.2011
- Home Improvement License
- Workers Compensation
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