Arturo Macias
Dana Point,CA
Summary
Experienced stewarding supervisor with a proven track record at ST REGIS and the RITZ CARLTON. Skilled in running food service operations, overseeing staff, and providing training to ensure exceptional service delivery. Promoted within ST REGIS from dishwasher to supervisor. Excels in set up, food running, and staff support.
Overview
22
22
years of professional experience
Work History
STEWARDING
Ritz Carlton Hotel
Dana Point, CA
03.2021 - Current
- Established standard operating procedures for stewarding activities such as dishwashing, pot washing.
- Managed all purchasing activities related to the stewarding department.
- Directed, trained and supervised the Stewarding staff to ensure proper cleaning of all kitchen equipment.
- Directed daily activities of the stewarding team members.
- Directed the organization and supervision of all stewarding staff.
Stewarding Supervisor
St Regis Hotel
Dana Point, CA
03.2002 - 11.2017
- Supervised and coordinated the activities of stewards in all food and beverage outlets, ensuring quality service standards were met.
- Investigated customer complaints related to cleanliness or sanitation issues in the kitchen or dining areas.
- Assisted management team in developing creative ideas for special promotions designed around specific occasions such as holidays or sporting events.
- Conducted regular inventory checks to ensure adequate supplies of cleaning products and equipment are maintained.
- Enforced strict compliance with hygiene regulations among all personnel working in the kitchen area.
- Worked closely with chefs to ensure that dishes are prepared correctly before being served to guests.
Education
High School Diploma -
Colegio Portugal
Aguascalientes02-1998
Skills
- Time Management
- Verbal Communication
- Team Management
- Quality Assurance
- Clerical Support
- Maintenance & Repair
- Communication
- Problem-Solving
Timeline
STEWARDING
Ritz Carlton Hotel
03.2021 - Current
Stewarding Supervisor
St Regis Hotel
03.2002 - 11.2017
High School Diploma -
Colegio Portugal