Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Arturo Maldonado

Las Vegas,NV

Summary

Resourceful Lead Counter Salesperson known for high productivity and efficient task completion. Specialized skills include inventory management, customer relationship building, and sales strategy development. Excel in communication, teamwork, and problem-solving, ensuring seamless operations and customer satisfaction.

Overview

31
31
years of professional experience

Work History

Lead Counter Salesperson

Fasteners Inc.
Las Vegas, NV
11.2001 - Current
  • Participated in trade shows or other industry events as required by management.
  • Developed customer service protocols to ensure quality standards were met.
  • Monitored competitors' prices and adjusted accordingly when needed.
  • Provided training to staff on proper cash handling procedures.
  • Resolved customer complaints professionally and efficiently.
  • Organized promotional events aimed at increasing sales volume.
  • Managed day-to-day operations of counter sales team, including assigning tasks and monitoring progress.
  • Provided guidance and expertise to new counter sales personnel in order to increase their efficiency.
  • Answered store and merchandise questions and led customers to wanted items.
  • Described merchandise and explained use, operation and care.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

Store Manager

AutoZone
Las Vegas, NV
08.1993 - 11.1999
  • Developed strategies to maximize sales and profitability.
  • Established customer service standards and monitored staff compliance.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Resolved customer complaints in a timely manner.
  • Assessed operational efficiency of the store's departments.
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Implemented efficient systems for tracking stock movement.
  • Monitored inventory levels and placed orders to restock shelves.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Recruited, trained and supervised new employees.
  • Managed daily banking activities such as deposits and withdrawals.
  • Ensured compliance with safety regulations and company policies.
  • Created weekly work schedules for store personnel.
  • Maintained accurate records of employee performance reviews.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.

Education

Associate of Arts - Automotive Mechanics

Washburne Trade Academy
Chicago, IL
06-1993

Skills

  • Customer service expertise
  • Sales strategy development
  • Strong leadership
  • Building rapport
  • Point of sale systems
  • Product Demonstration
  • Loss Prevention
  • Product Merchandising
  • Teamwork and Collaboration
  • Store Opening and Closing
  • Sales expertise
  • Professionalism
  • Active Listening
  • Sales and Promotions
  • Honest and Dependable
  • Adaptability

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Lead Counter Salesperson

Fasteners Inc.
11.2001 - Current

Store Manager

AutoZone
08.1993 - 11.1999

Associate of Arts - Automotive Mechanics

Washburne Trade Academy

Similar Profiles

CREATE PROFILE
Arturo Maldonado