Arturo McClenton
Buford,GA
Summary
Dedicated and results-driven professional with a proven track record in goal setting and achievement, as well as operational excellence. Committed to continuous learning and the delivery of high-quality performance. Experienced in leveraging skills and expertise to drive success in a fast-paced and dynamic work environment. Adept at identifying opportunities for improvement and implementing effective strategies to optimize productivity and efficiency.
Overview
17
17
years of professional experience
Work History
Business Officer
Gwinnett County Police Department
04.2024 - Current
- Managed various audit functions, contract renewals and budget preparations.
- Monitored budget and year-end projections monthly to direct on-track performance to achieve targets.
- Received requisition forms, invoices, reimbursement requests and travel/training requests; determining appropriate methods of procurement ensuring compliance with county policies and procedures.
- Developed training documents/guides and presentation materials.
- Planning and execution of special projects and implementation of process improvements.
Store Manager
Hobby Lobby
08.2012 - 12.2023
- Manage daily operation of a fast-paced, high-volume business unit consistently achieving and/or exceeding sales and gross margin expectations.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Office Manager, Instructor, Tax Professional
H & R Block
11.2007 - 04.2016
- Supervised multiple business units managing client flow and service, budgeting payroll and supply expense, directing marketing efforts, tracking and analyzing revenue, staff development and evaluation.
- Instruct and facilitate learning in Income Tax Course, soft skills development, and various tax code subjects.
- Preparation of client individual and business tax returns through thorough interview process and application of ethical due diligence.
- Train and supervise staff to deliver excellent customer service and high satisfaction levels.
Education
B. S. - Business Management
Western Governors University
Salt Lake City, UT05-2011
Skills
- Customer Service
- Trend Analysis
- Budgets
- Training and Development
- Compliance
- Operations management
- Eye for detail
- Microsoft Office Suite
Timeline
Business Officer
Gwinnett County Police Department
04.2024 - Current
Store Manager
Hobby Lobby
08.2012 - 12.2023
Office Manager, Instructor, Tax Professional
H & R Block
11.2007 - 04.2016
B. S. - Business Management
Western Governors University
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