Summary
Work History
Education
Skills
Languages
Timeline
Generic
Arturo Ortega

Arturo Ortega

Tucson,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Hairstylist

Sports Clips
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, in register finalizing customer transactions.
  • Enhanced client satisfaction by providing personalized haircuts, and styling services.

Retention Specialist

VXI Global Solutions LLC
  • Handled escalated customer complaints professionally, de-escalating situations while finding resolutions.
  • Enhanced customer satisfaction levels with good communication and timely resolution of issues.
  • Negotiated contract renewals, securing continued business partnerships with satisfied clients.
  • Built constructive customer relationships to improve loyalty and recommendations.

Ticket Agent

Service Air Globe Ground
  • Used computerized ticketing systems to process ticket orders accurately and securely.
  • Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
  • Researched and resolved customer ticketing issues to promote satisfaction.
  • Assisted with airport instructions and direct clients to the assigned gates for departure as well as checking in luggage and pick up.
  • Verified passenger identification and processed required travel documents for smooth boarding procedures.

Office Administrative Assistant

Thorndal Armstrong Belkenbush & Eizinger


  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Maintained a clean and welcoming office environment.
  • Maintained inventory of office supplies and placed orders.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.

Customer Service Cashier

Lowes Home Improvment


  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.

Dispatcher

Precision Toyota Of Tucson
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, in register finalizing customer transactions.
  • Enhanced client satisfaction by providing personalized haircuts, and styling services.

Education

Associate Of Fine Arts - Fine Arts

Pima Community College
Tucson, AZ
05.2001

Skills

  • Quick learner
  • Appointment scheduling
  • Detail-orientated
  • Client consultation
  • Relationship building and management
  • Advanced communication skills

Languages

Spanish
Native or Bilingual

Timeline

Hairstylist

Sports Clips

Retention Specialist

VXI Global Solutions LLC

Ticket Agent

Service Air Globe Ground

Office Administrative Assistant

Thorndal Armstrong Belkenbush & Eizinger

Customer Service Cashier

Lowes Home Improvment

Dispatcher

Precision Toyota Of Tucson

Associate Of Fine Arts - Fine Arts

Pima Community College

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Arturo Ortega