Arturo Saldana
Salt Lake City
Summary
Dynamic, results-driven strategist with 15+ years of proven success in driving merchandising areas and providing effective leadership. Skilled in improving product presentation to maximize sales and ensure exceptional customer service. Known for leading by inclusion and setting a high standard for company performance. Exceptional mentor, instructor, and coach, leveraging cleverness and innate leadership abilities to recruit, build, and retain top-performing teams.
Overview
25
25
years of professional experience
Work History
Licensed Cosmetologist Instructor / Operations Director / Student Support Director / Admissions Director
American Beauty Academy and Taylor Andrews Hair Academy
03.2019 - Current
- Teaching, mentoring and coaching cosmetology/barber students at different levels of proficiency
- Also mainly in charge of freshmen groups orientation and class room starting training
- Facilitator of cosmetology theory, tests and grading
- As a Student Support Director, I oversee all student affairs, student hours, releasing hours to graduates, creating great relations between students, mainly in charge of students following school policies
- Currently in charge of the admissions for the school, interviewing and contracting new students
- Operations Director I do account payable/receivable, QuickBooks, purchasing basically maintaining the school running
Merchandise Supervisor
JC Penney
02.2015 - 03.2019
- In charge of execution of company merchandising strategies in two big departments, mannequins, displays and leadership in order to increase customer’s interest and sales
- In charge of 20+ employees, enforcing customer service and credit solicitation, and being global as manager on duty around the store
- Participation in different events thru the year highlighting specific sale strategies and training associates for successful results
Assistant Manager of Merchandising/Operations/ Human Resources
Polo Ralph Lauren
12.2008 - 04.2013
- Business oriented, in charge of the whole factory store concept, executing merchandising directives and floor sets for every retail season
- Also in charge of customer service, service desk, fitting room etiquette and greeting process, managing, training and developing 28+ associates in the same processes
- Part of my duties included payroll control and sales budget, scheduling and daily open/close business processes, new hire interviewing, training and orientation
- As a merchandising manager, I am always in charge of brand presentation standards being this activity my priority every day
- Managing and supervising daily shipment in order to execute replenishment and merchandise flow to enhance not only the store presentation but sales as well
- Also I had the opportunity to participate in the execution of a project in the store located at Durango, CO for the kid’s department floor set; this gave me the skills and experience to perform a better job at my store
Department Supervisor / Assistant Manager
Mervyn’s
07.2000 - 12.2008
- Customer service and business oriented, managing a merchandising department with 8+ associates while being global and flexible throughout the store in order to deliver great customer service
- I have been recognized individually as a top performer in soliciting credit
- I am able to help customers in both English and Spanish
- Have worked and been trained in policies and procedures in all departments throughout the store
- I was in charge of the Men’s’, Kids’ and Shoes Departments, hiring and training new associates
- Was a Visual Merchandising and Display Specialist, setting displays and managing the day to day advertising strategies for the store
- I partnered with the store manager and assistant managers to ensure timely execution of company direction
- Acting Assistant Manager thru the 2007 holiday season over the men’s and the kid’s departments
- I was promoted as an Assistant Manager for three merchandising departments
Education
Certificate of Completion - Fashion and Interior Design & Visual Merchandising and Display
SLCC
Cosmetology/Barber Degree -
Paul Mitchell The School SLC
06.2014
Graphic Design -
Universidad Iberoamericana
01.1994
Skills
- Recruit and Staffing Initiatives
- Bilingual
- Customer Service Oriented
- MS Office Proficient
- Administrative/Director
- Team Leadership
- Coaching Training
- Mentoring
- Advisor
- Accounts Payable/Receivable
- Business and Policies Oriented
Languages
Spanish
Native or Bilingual
Timeline
Licensed Cosmetologist Instructor / Operations Director / Student Support Director / Admissions Director
American Beauty Academy and Taylor Andrews Hair Academy
03.2019 - Current
Merchandise Supervisor
JC Penney
02.2015 - 03.2019
Assistant Manager of Merchandising/Operations/ Human Resources
Polo Ralph Lauren
12.2008 - 04.2013
Department Supervisor / Assistant Manager
Mervyn’s
07.2000 - 12.2008
Cosmetology/Barber Degree -
Paul Mitchell The School SLC
Graphic Design -
Universidad Iberoamericana
Certificate of Completion - Fashion and Interior Design & Visual Merchandising and Display
SLCC
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